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January 2024 by Jason Argueta
This place is the worse i paid 28 dollars to get a package deliver next day it never came and then i went to the post office they can’t even get me the tracking number isn’t all of this on files they should have a record i want my money back $28 dollars and never doing business with you again… losers you guys are the worse for stealing money people don’t have ????????????????????????????
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January 2024 by Carlton Brown
Two stars for Google Maps walking directions. The public access is from King St. NOT Margaret Lane. Walking directions will send you to Margaret Lane which is the back of the PO.
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December 2023 by stacey brower
On a week day at 8am there is no lines! The team is kind and helpful and you are in an out really fast! Plus it's in historic area so go grab coffee after or breakfast or take walk by the river.
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December 2022 by Mary Teague
USPS says my package is at Hillsborough post office and Hillsborough post office says it's not. Third time this has occured in 10 years. Might not be a lit but us very frustrating.
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December 2022 by Amanda Williams
The post master at this office does absolutely nothing about her employees. The employee that delivers our mail is horrible. Instead of the individual driving down the dirt road to deliver the package, since it was to big to put in the mailbox. The individual placed it on top of our mailboxes and it was soaked. Just poor management at this location. If you talk to Robin who I'd the post master at this location.. don't waste your breath. She does not care and is very rude and arrogant. I am going above her head to her boss because she obviously isn't suited for the role.
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October 2022 by Brika P. Eklund
Everyone is always so kind and helpful here, glad to have this as my hometown post office.
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October 2022 by Meg Cohen
They refuse to bring packages to my porch;they claim my house is more than a half mile from the road, but it's just under (.4) Lately they won't even bring priority mail, they always say that they attempt a delivery when they do not. i work from home, so i know of they've tried. Complaining is useless because the manager is aggressively rude. The worst part is that the Carrboro post office is actually closer to my house, but I'm forced to use this one. I can't wait till they all retire or quit.
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July 2022 by Clarence Dillard
It's the only official US post office in town. The postmaster that operates here is very rude and pompous. The employees seem kinda beat down to be honest. The employee with the best attitude is the custodian. Can be a wait at times.
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March 2021 by Brajananda Das
One of the best post offices in the country. Nice people working here. I’m always in and out fast. They’re helpful if you forgot to bring a pen or paper. ?
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December 2020 by Fred R.
Lazy, rude and incompetent. The Hillsborough USPS branch has convinced me that the USPS needs to be disbanded entirely and replaced by the private sector.
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October 2020 by Kimiko Yu
Extremely disappointed that employees are allowing multiple customers without masks to be in the lobby. Zero concern here for the health of other customers that are trying to remain safe. Do not go here.
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June 2020 by Tonya Russ
I signed up to tracking my items because I have always had problems with not getting my mail or a sorry we missed you slip in my mailbox after being at home all day. Iwas expecting a package today and it said delivered on front porch/door. I have been at home all day. They didn't deliver my item. Wheres my item?? If I could leave no stars I would. They are the worse!
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June 2020 by Jeremy Drew
They’ve marked packages delivered, when it is not delivered to my home, multiple times.
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May 2020 by Ben Floyd
I've had several issues with this branch. My carrier is about as unprofessional as they come. I was told to call any time I had an issue, and I have. Nothing seems to change though. The only decent part of this office is that they are so close to my house. Everything else has been a joke with this post office and the way they handle different situations.
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December 2019 by Brian Schuster
This is a great post office to ship thing away, however they are one of the worst when delivering mail and packages.
