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March 2024 by Jaimie Binkley
They're always so kind and willing to help so that you get everything done appropriately. I honestly don't understand why they have such a low rating on here. I'm local and have been using this particular post office for years and never once had an issue. Thank y'all for always helping me out!
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January 2024 by Layah Nicholas
This is the 3rd time my package was delayed. My small business continues to take losses due to negligence and incompetence. I wish that I had an alternative to ship my goods but I'm stuck with this particular USPS unless I drive to Hampstead!! There's no excuse for misplacing or losing peoples property. Surf City mail gets picked up by the van and then poof... it's anyone's guess as to where it'll end up. It's a 50/50 chance.
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October 2023 by Kaden Rice
Needed a package today, with rush delivery. The sender told the post office to hold it when it got there. We called them when they opened this morning, twice, and after being on hold, the line just clicked dead, both times. My fiance drove over there about 30 minutes after they opened to ask about the package, and we were told the mail was still being processed, but they would call us as soon as they had it through and they would hold it there. 6 hours later, after checking the tracking number multiple times, it finally just... changed to "delivered". They had delivered it to our mailbox without a single call and without any way to contact them.
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October 2023 by Shawn Horsley
Worst post office ever.... to include overseas. Damaged, stolen, lost packages... won't deliver to our house. Won't answer phone. Case with postal inspection service just disappeared. Good to see our money at work.
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October 2023 by Connor Morris
You clowns really have an automated response that says "Sorry, but I need to hang up to assist other callers." When I ask for an agent? What the hell?
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October 2023 by C. Gardner
They close whenever they want. They have closed 10 minutes early for lunch while shutting the door on me. Today at 4:15 pm they were closed. Do your job!
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August 2023 by AzCrazee
They haven't delivered the mail for 2 business days, they don't answer the phone when you call, ever, the online system won't take my inquiry. So I guess I get it when they feel like it, no matter what was paid to ship it. What gets me, is the lies that they attempted to deliver when they haven't been to the property since Saturday, it's Tuesday evening now, according to surveillance cameras.
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August 2023 by J M
They follow posted hours. They often lose mail.
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June 2023 by Michelle Ebner
Said they tried to deliver my package and there was a dog, there was none there wasn’t any. I think they’re just lazy.
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January 2023 by Barret Mergenthaler
This is the single worst post office I have ever had to deal with, multiple packages have been "delivered" and never been found. Today I apparently picked up a delivery at the location 3 hours after they close for pick ups.
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November 2022 by Cambridge Walton
Hard to get in touch with ANYONE, my package said it was delivered, and they delivered it to the wrong house. Whoever has my package has not returned it to me, this place is awful, getting ahold of somebody is awful. I would not recommend this place, and I’m surprised they’re still in business, considering they lose people’s packages and deliver them to other people who aren’t even in the regional area..
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November 2022 by Redaxe XIII
This is the single worst post office I have ever had to deal with, multiple packages have been "delivered" and never been found. Today I apparently picked up a delivery at the location 3 hours after they close for pick ups.
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October 2022 by Cambridge W.
Calling this place and nobody ever answers. They lose packages constantly and mix them up sending them to homes not even in the regional area. They said they delivered my package but turns out that was not true, my cameras caught nobody at the mailbox during that time that it was marked delivered. I do not recommend this place, they are a pain in the ass to get a hold of and they are a pain in the ass for customer service. Take your service elsewhere and I promise you will feel better for it..
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September 2022 by Postal W.
Part of the Holly Ridge post office's problem is that their Postmaster Ronda is too busy screwing around with married men to do her job. If she actually used her postal phone for work instead of sending pornographic videos she might be able to get your mail delivered correctly. I happen to know for a fact that she is often on the phone for long periods of time having phone sex instead of supervising her employees. Maybe she should be reminded that she works for the public not a phone sex line.
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July 2022 by Indigoma (Indigoma)
They do not answer their phone during business hours, mark packages as delivered when they have not been, deliver packages at the wrong addresses constantly. A more stable way of delivering anything would to hand it over to some stranger on the side of the street.
