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December 2023 by S. Graham
It's a Bath&Body Works. What are you looking for, here? They have a wide variety of merchandise that makes you smell better including a wonderful Men's section. It's unfortunate that more folks moving to the area don't use such items.
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December 2023 by kaitlyn Coconato
Mary was so sweet and helpful, she made day!
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December 2022 by Cherokee B Champine
I am so glad that BBW is near me now, my wallet doesnt but I do! :) Store is always clean and organized!
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December 2022 by Janette Rod
Always find what I'm looking for. Love the scents! Will go back over and over again!
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November 2022 by Myra Tims
I use to like shopping here but employees seem stressed. Makes me feel I'm a bother when asking for help.
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July 2022 by renee gilliam
They were very welcoming when we walked thru the doors and made sure we were aware of the sales..
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June 2022 by NOT Your Fav
Great customer service!!! Also, they have the pick up at store option now. We'll be on a first name basis soon ❤ 10/10 must try again.
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February 2022 by Amy Lorenz
Bath & Body Works has an excellent selection of antibacterial products and other soaps & lotions. Their candles are so much better than competitors! Great assistance from the personnel and quick checkout even when the lines are long.
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December 2021 by safia gagaz
Nice and clean store, many varieties of products, but not really good deals.
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December 2021 by Laurie Martin
Worst customer service hands down in the Holly Springs store. Manager could honestly card less. One of the worst retail customer service experiences I have ever had!!!!! Called CS from store and left on indefinite hold. No response! Bath and body could care less about the buyers experience.
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December 2021 by Andreea Boghean
Although I didn't find what i was looking for I had a great experience. The staff is very friendly and helpful and the store looks great. Definitely will go back.
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October 2021 by Izzy Miller
Okay first of all we came in during October 30th, to them not having any fall things. And I asked a lady about if they had any and she said no. But we went to the 50 percent odd area and there were two scents there , and DIDNT even bother to tell me about it. The workers were very unhelpful. Then we got in line. And we were separating our stuff because we had two different payments things and she almost skipped because we were separating. Then we got there I asked if the room spray were 3 for 20 and she didn’t respond so I asked again but a bit louder so she could hear me and then proceeded to give me attitude. Then she rang up our stuff .. 200 dollars worth of stuff and we got home and the lady ended up not putting one of our lip balms in there. The store is way too small. And workers in the way.
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July 2021 by Stephanie Faughnan
The new Holly Springs BBW has the friendliest and most welcoming staff! Associates and managers are taking extra care to make sure all customers feel safe and welcomed in our store, and we’re here to deliver our best customer experience - masks and all! Come check out our enormous selection of soaps and sanitizers to keep you clean and safe!
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March 2021 by Kate H.
Everyone here is SO NICE! It's a pleasure to go in here, the staff is super helpful. I went in recently to pick up some candles and because I'm somewhat older & the bag was rather heavy, the woman who checked me out actually carried it out to my car. It was very sweet & much appreciated!!
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January 2021 by Andrea H.
I am such a procrastinator when it comes to the semi-annual sale and this year I was extra behind on getting my goodies. Called this store location and the associate I spoke to was so nice and helpful. (I hate I forgot her name). She offered to put me on hold and go find out what scents the store still had in stock and an approximate amount of each which I really appreciated. We arrived at the store and as stated they had exactly what she told me was in stock. There were other sales associates who were helpful also as I shopped for other items. Overall I was extremely impressed with this store since it was my first time in there. If you're in the area stop in and shop with these pleasant ladies.