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February 2024 by Balik Adam
Unreliable hours. Unhelpful staff.This week tried to go twice. Worker close the door around 6:45 and 6:50 and don’t take any drive try or take out orders. Then update your working hours accordingly.Very frustrating
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February 2024 by Maple Roads
Always the best!
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January 2024 by Dawn Fenton
I go to this Dunkin all the time however today January 6th at 2 pm the person taking orders seemed like it was an inconvenience. I can see why you’re hiring! As a manager myself this was a disappointment
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November 2023 by nicholas redduck
Seriously? I waited around for a solid 5 minutes while the three girls talked about who knows what before I even got a greeting.
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October 2023 by Shannon Alvarado
Walked into the store this morning with 2 of my daughters. Not a hello, good morning, a smile... nothing!! Had to order off the kiosk which I hate cause I feel like if I come into your store at least you could do is take my order. In the store for about 10 mins waiting & the whole time still no one talked to us. Got our order...not a thank you, have a good day, a smile, nothing!!!! My daughter & I both said "thank you, have a good day" again... NOTHING!!!!! I get that it's early but if you're going to work in retail you could at least act like you like your job!! Definitely will be going elsewhere to get all the kids at the daycare a donut next Friday!!
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October 2023 by Allyson Lyon
The employees here are the worst! This is the second time I have gone inside and stood there for an extended time not sure if they will take my order or I am expected to do my own order all while they look at you and busy themselves and no one greets you or even speaks. They expect you to do all the ordering on the kiosk with no interaction what so ever. Your order is then just put on the counter when ready not announcing your number or letting you know. When you do have a question they act so annoyed to have to answer you! The owner of this franchise should be ashamed of the way this location is being run.
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September 2023 by Rich Volz
had to wait to find staff. Food was not as good as I remember.
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September 2023 by Izaak Carson
This is quite possibly the worst Dunkin I have ever experienced. Every single time I've gone here over the last month, I've left before even getting to the counter. This location is horribly mismanaged, or the employees just do not care. I sometimes leave my house 15 to 20 minutes early to stop here and get breakfast. When I go through the drive thru, there are often no more than three or four cars in line. I order, then sit motionless for literally 15 minutes. I usually just end up getting out of line to go to work. It's honestly outrageous that I have to leave because I'll be late for work, because I work literally less than two minutes from this place.Ordering inside is the same story. Just now, I go in, granted, there is a line, but we stood there without advancing in line for ten minutes when I decide to leave.Absolutely horrible experience every single time I go here. Id probably have a quicker breakfast at the eggs up grill across the road.Only giving two stars instead of one because the donuts are usually good.Absolutely horrible service. I wish they would replace this Dunkin with literally anything else.Not to mention, the parking is atrocious.Parking: Bad
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September 2023 by Jonathan Gordon
Everyone there is absolutely amazing!!! Thank you so much for everything!!
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August 2023 by Crystal Traner
Donuts are Great & Employees are very friendly & professional!!
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August 2023 by Steve McG
Came in this morning to buy donuts. Not one person in the store as a customer. Stood at the front counter for five minutes. Multiple employees walked past me. No one acknowledged me or came up to take my order.
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August 2023 by Gregory Marvin
Newer DD IS Clean and the usual high quality pastry and coffee.
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June 2023 by Laura “LadyLaura” Jones
I placed an online order and waited 20min before I went to get it I still had to wait 15 more minutes before it was ready.
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April 2023 by David Duse
we have gone to 2 locations in Cary and Hollysprings and they are both frequently out of menu items. Specifically croissants and apple fritters. My wife ordered a croissant once and they were out of croissants and eggs and ended up with a bacon and cheese bagel. We went to the Hollysprings location recently and again they were out of croissants and apple fritters. Only good thing was that the service was friendly.
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April 2023 by Adam & Andrea Sicard
Quality across the board at all DD has gone down. The food tends to be unseasoned, dry and poorly put together if they even have it. Their coffee is not for me. Overall, loud, busy location, with cramped and limited parking and about average food for this chain.
