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February 2024 by Simone J.
The handyman is always there fast and very efficient?
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February 2024 by SC
First off I wanna thank everyone at the Exchange! I have been living here for a few years now and I have 0 complaints. I just recently had a plumbing and garbage disposal issue and even though I wasn't home to witness perfection I came home from work to see the 2 issues fixed and good to go! Attila is the man! Hopefully I get to meet him so I can shake his hand and thank him! Great assist to the team! Thank you everyone!
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February 2024 by Dawn Roper
I’ve had a great experience living here at Exchange in Holly Springs . Very friendly staff that listens to any of your concerns and a maintenance team that gets to any problem immediately . Paul is GREAT , In the over two years I’ve been here I’ve never had to call except for a clogged drain and Paul came the very next morning . He is a very clean cut professional young man . Exchange is lucky to have him . Did I mention an AMAZING resort pool and top of the line gym ? That’s icing on the cake !I LOVE living here at Exchange in Holly Springs .
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February 2024 by Brittany Smith
I’ve lived here since the building opened in 2020. I never really had any issues until recently. It’s pretty quiet and honestly a decent place to live. Recently, I’ve been having a lot of issues with the new property manager. The most recent issue is that she accessed my storage unit without any advanced notice. When I asked her about this, she stated that she could access the unit in an emergency or with pest control. However, she wasn’t with pest control (they come on Fridays and it was a Thursday) and there was no emergency. Upon speaking with additional staff about this, their policy is that they can enter any unit or storage unit without notice. That’s a little concerning considering we should have some right to privacy and a 24 hour notice or a quick phone call would be nice. I never knew until today that they will essentially come and go as they please, and I’m not really happy about that because I don’t know how many other times that has happened. Tenants and potential tenants should be aware that this happens. In addition, when I walked into the leasing office, I heard two staff members (leasing consultant and assistant manager) talking about me and the situation that had occurred, which also left a very unpleasant taste in my mouth. All in all, if I could get my current issues resolved, I wouldn’t really have any complaints, but for now, it seems like that most likely won’t happen any time soon, but if it does (which is my hope), I will update my review.
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February 2024 by Tah Reb
Attila. He is very good tech..and very good customer serviceThank you Attila
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January 2024 by Kar'ron Johnson
I was experiencing low water pressure issues. Shower not working, water pressure was awful.I placed a ticket today and it was responded to by Attila the same day.Attila was very friendly, professional and explained to me what the issue was and how he would try to solve the problem.In less than half an hour I’m back using my shower again.Thank you Attilla
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January 2024 by Macy B
Attila came and fixed the lights in my apartment. He was very professional and courteous. He did a great job and was sweet to both my dog and my baby. I appreciate his help!
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January 2024 by Savannah Little
Everyone that works at Exchange at Holly Springs is really wonderful. We love the maintenance guy, Attila, so much. He's super friendly, gets the job done, and our dog is just in love with him. Rebecca and Kaila in the front office are also really great to work with and answer any questions we have super quick.
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January 2024 by Mack Morrison
Attila with the maintenance team is incredibly nice and always does a great job.
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January 2024 by Meghan Muraco
Maintenance is externally prompt and professional. Paul came by the day of my request and couldn’t have been more accommodating. Great service and communication.
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January 2024 by Alex Tersy
Attila was quick and efficient when it comes to maintenance
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January 2024 by Brittney Hosking
Maintenance came to adjust my water heater since my shower water wasnt getting hot. Attila was very nice and professional. He did the adjustment quickly , no issues :)This has been one of the best apartments i have lived in. Staff is great and do the best at accomodating to residents needs. Very clean and well kept.
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January 2024 by Elizabeth Parrish
I toured Exchange at Holly Springs with Kaila about a week ago and she was such a pleasure to work with both then and since. She was incredibly warm and welcoming and I’ve really appreciated the open line of communication she’s kept with me through the application process. The complex is beautiful and the amenities are above and beyond what I was expecting. The wide variety of floor plans makes it so there’s something for everybody, not to mention the quality for the price is unbeatable. I look forward to moving in and to all the wonderful experiences I hope to have while living there.
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January 2024 by Demetrius Holland
I’ve had couple maintenance requests over the past few months and Attila was polite, very professional and had the issues fixed within 5 mins
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December 2023 by Agila Gopalakrishnan
We are so happy with Attila’s maintenance work. He is so quick and super helpful….we want him forever ?
