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January 2024 by Caleb Oosterhouse
Don't go here if you have a car warranty. All fast lube has to do is start the claim with my endurance warranty so I can get reimbursed. They told me they don't have time to wait on hold with any warranty company and refused to even call them. That is the last time I will go there. They charge too much and customer service is terrible!
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January 2024 by Amanda Nitza
Excellent service. I selected this location based on their reviews and now I see why. The staff were professional and friendly. They took care of both my oil change and transmission fluid change. Everyone was courteous and helpful. I didn’t have an appointment, and they took care of me within 30min. Definitely going back.
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January 2024 by Sally Lavolette
I am visiting family and using my daughter's car while I am here.Here low tire light was on and she gets her oil changed at this location, so I went there and they aired up all her tires and checked her fluids. Everyone was so nice and professional. I was in and out of there in minutes! Great place and great service.
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January 2024 by La'eeqa Abdullah
I had a wonderful experience at Fast Lube Plus! Richard and his crew are truly AMAZING. Fast, friendly, and honest is all I could ask for! Thank you!
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January 2024 by Lucian Lucia
Fast, easy, and honest folks work there! The manager made it clear we didn't need an inspection for one of my cars because it was already done! Very kind and professional! Please go, no issues. Only thing I wish vendors would do is quote an OTD price instead of the subtotal. Otherwise, great service!
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January 2024 by Emilia Scarlett
These guys are the best! From inspections to resolving the dreaded car error/issue notifications they have taken care of me since I moved to Holly Springs earlier this year. Always a pleasant experience with quick and reliable service.
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January 2024 by Aurea “Aury” Berrios
This is my 2nd time visiting Fast Lube Plus in Holly Springs. I had my daughter’s car serviced last week and my car today. Richard took care of both cars and was friendly and informative. I also met the manager today and he was also great. I will continue having my car serviced here.
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January 2024 by VT P
They were so nice. They gentlemen here are very professional personable and a joy. I will be returning for future oil changes. Thank you for such excellent service!
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December 2023 by Nova Mendes
I called ahead to see if this was an appointment based shop, and let the gentleman in the phone know i’d be there shortly after confirming it was drive up. upon arriving i was greeted by the staff for my oil change. the gentleman who pulled my car into bay 2, kept me informed about my lights being out and even showed me where my coolant leak was coming from! (that of which i appreciate!) they answered all my questions and the staff is super friendly. thank you guys so much! now i can drive up to Jersey, and talk about how sweet all of you were! will recommend you guys a lot!
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November 2023 by Brian Boore
Very positive experience getting an oil change at Fast Lube Plus. I like the setup they have, you drive around the back and park in line, staff greet you and ask what service you need, then you just wait inside until they're done. Simple, fast, super convenient. When I went they were short staffed and still moved cars through quickly. Great communication and no high stress sales attempts. Highly recommended!Service: Oil change
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September 2023 by Meg
I highly recommend FirstLubePlus in Holly Springs, NC. The employees there are very helpful, knowledgeable and pleasant. The waiting area is comfortable and clean. I went there with no appointment and was in and out in 5 minutes. I went there for a car inspection that I needed done that day. No where else I had called could accommodate me. I was told at one place it would take 30 minutes to an hour to complete the inspection. My brother plans to go there for an oil and filter change of his diesel truck.
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September 2023 by Maribel Dominquez
My car was overheating on the way to work. Pulled into shop and the staff was friendly and sympathetic to my situation. They were able to assist and got me back on the road. Great service!
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September 2023 by Ashley Cassidy
I called ahead stating I thought my vehicle had an oil leak due to the sensor coming on twice in the past several weeks despite me adding a quart of oil myself. They said to bring my car in and they would look at it. They brought me in immediately when I got there, checked everything over and even topped off my fluids and didn’t charge me anything. Very quick, efficient, and friendly.
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August 2023 by Jack Sparks
Took 1-1\2 hours to get oil change and state inspection. Only 2 cars there at arrival, several newcomers serviced before me. Of 4 or 5 attendants, appeared only one was actually doing the work. Pulled mine out of shop, rang up bill. Didn't give me paper work for inspection, but charged me. I asked about paper work, they admitted they forgot to to the inspection. As they pulled it back in the shop, I noticed something was hanging below the engine. They took off shield under engine and forgot to put back in place. As they completed the work, announced their computer system had crashed, sent 5 or 6 customers away and closed the shop. I would not let them take vehicle out of shop until I checked to see if there was any oil in it. There was, and it appeared to be clean. I have no confidence inspection report was sent to state.2 months ago, I had other vehicle's oil changed there. In and out fast. Got home, parked in garage. Went back out later, and found puddle of oil on garage floor. Called Fast Lube, manager/owner(?) came to house. Cleaned up oil and tightened up something under car to stop leak. Took it back to shop to check more thoroughly.Two strikes, and they are OUT!Services: Air & cabin filter replacement
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August 2023 by Peejay
I stopped across the street at Just Tires for a plug after finding a foreign object in my tire. They referred me over to FastLubePlus since they claimed they didn't plug tires. Richard was wonderful and immediately offered to help. It only took about ten minutes and he didn't even charge me for it! He was very kind and such a gentleman, I will definitely be coming back.Service: Tires
