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December 2023 by Jose Salas
I got out the military on October of last year I joined in Texas and kept my residency from Tx we do not pay state taxes in Texas when I got out she filed me as a N.C. residency. I told her I was suppose to get exempt from it because I was active duty army. In her own words she told me “Well N.C. is to forgiving.” And I got charged a state fee I went to a real expert in Cary for block advisors. And he got my state tax money back. Terrible service.
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April 2023 by Scott Stephenson
Our tax person called us and told us to call them back, when we called back immediately, we were told they were in a different office and they could not reach them even though they just called us. The person in the office acted like they couldn't care less.Our tax person was great, the person answering phones, not so much.
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March 2023 by Madeline DeSantis
The office staff are friendly and helpful. I tried to file my taxes with H&R block this year and they wanted to charge me over $300 because my files were more complicated than most. I decided to explore other options because $300 was almost 3/4 of my tax return. I filed my taxes through Turbo Tax in about an hour and it only cost me a little over $100. I might use a tax service in the future if my situation is more complicated, but in this instance I thought H&R block to be severely overpriced for the assistance they were offering.
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March 2023 by Doug Parsons
Very professional, friendly people and fast service.
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March 2023 by Ashley x
Filed taxes with H&R block for the first time and I will not be doing it again. It costs way too much money and will be going somewhere else next year
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October 2022 by Kristopher Concepcion
Great job as always! Thanks!
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June 2022 by Addie
The front desk was very patient and helpful in explaining the answer to my question, even when I called back twice and couldn’t figure things out. I definitely recommend this office!
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April 2022 by Jeffrey Droke
Dropped off my tax papers and was done very quickly. I really like the fact that I don't have to wait around. I tend to get nervous and a little panicky. I feel that affects the great work you all do.
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April 2022 by Jim
I advised when I brought my taxes in that I work out of town and need to pick up my taxes on Friday or Saturday. If you can't complete my request you should have said so. This created a problem Not happy. And for some reason my taxes are $3000 more this year and nothing really changed, so what's up with that?
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April 2022 by Addie Chamblee
The front desk was very patient and helpful in explaining the answer to my question, even when I called back twice and couldn’t figure things out. I definitely recommend this office!
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April 2022 by R J
Jennette was very informative and listened to my concerns and explained everything I needed to know perfectly. The experience was seemless.
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April 2022 by Thomas Cole
Outstanding customer service and very professional environment.
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February 2022 by Latoria Grice
The work is always great and I have never had any issues with any of my tax returns
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April 2021 by Jason Scott
Non-transparency, still dont understand the fees we were charged for tax preparation! This is the MOST we have ever paid for tax prep and also the MOST we have ever owed to both State and Federal at the end of the year (usually get a return!). We were never given an exact estimate of what we were to be charged, just a window of between $200-$350, and, in the end, charged even more ($380)!!H&R Block is the fast-food chain of tax preparation, with the cost of a Five-Star restaurant! This our first time using H&R Block and it will be our last!!
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April 2021 by Nancy McCormick
My agent, Smita Parulkar was very knowledgeable, and she was also very patient with my many questions.
