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February 2024 by Mike Jordan
Friendly and helpful staff. My battery died and I happened to be nearby this location. Cristian saved the day for me. He performed a free battery/alternator test, helped me pick out a new battery, and even installed it in under 15 minutes for no additional cost.
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February 2024 by Amy Gilliland
I had a wonderful experience at O’Reilly Auto Parts today, thanks to the fantastic customer service provided by Hector. One of my low beam headlights had gone out, so I went to the store to purchase a replacement. Hector was able to locate the exact lightbulb that I needed in a manner of seconds, and was kind enough to replace the bulb for me. His knowledge and expertise made that replacement easy and efficient, and I was on my way in just a few minutes. I really appreciated the kind and patient manner that Hector displayed, and would recommend him and this store to anyone who has similar needs.
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January 2024 by Hailey (Hails)
Went in for a headlight bulb and the sweet guy with the long hair and glasses helped me put it in. I have had a week of trying to get different people to fix it and he melted all my problems away. So thankful for the people that work here, and especially him!
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January 2024 by JJ OMalley
My headlights on my Honda Pilot were no longer providing enough light. This morning, I met with Hector at the Holly Springs store and he guided me through several options on headlights. From there, he went above and beyond his job and installed the headlights for me which was greatly appreciated. Hector was knowledgeable and friendly, and now I will have much better visibility during my nighttime driving. Thanks Hector!!
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January 2024 by Catalina Cabrera
Engine light came on, asked them to run a free diagnostic. Gave me the exact code, what it meant, and recommendations on what to do next. Even recommend some products but was never pushy! Great experience. I will stop at an O'Reillys again if my car needs it.
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January 2024 by Tara Devault
I would like to give a shout out to the young gentleman Noah who helped me with my keys while I was in a bind. Excellent customer service and going above and beyond! I wish more folks were like this! He needs a raise!
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January 2024 by Elizabeth McDuffie
My husband and I had a great experience at O’Reilly. Jeff helped us find the perfect headlights for our cars that had poor night lighting, and Hector helped install. Really, all the staff we encountered were helpful and friendly.
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December 2023 by Anthony Sevigny
Went there for brake parts for an Explorer - the guy was super helpful for us to pick out the parts.
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November 2023 by Jil Murfee
Jon in Holly Springs took great care of us today going above and beyond. An alternator we purchased in February went bad after 9 months and he made it hassle free to get a replacement. He secured a return customer!
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November 2023 by Lori Ward
Thank you Jonathon at the Holly Springs location for helping me with headlight bulbs this morning when another auto parts store next door made me cry. No one should cry over lightbulbs! You went above and beyond, and my goal is to make sure every female friend I have in town now goes to O’Reilly! A little kindness went a long way this morning.
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September 2023 by Jenny Taylor
I came in looking for a brake light switch for my vehicle and was immediately greeted by Justin. Very friendly and overall a quick process. He grabbed the part I needed and helped me install it successfully. It was also super hot outside and he still was able to help me fix the problem in my vehicle. Thank you so much for your help Justin!! I highly recommend coming here to get any assistance on parts for your vehicle ?.
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May 2023 by ThePoppie225
Service with a smile, and they'll help you install wipers.
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March 2023 by Brian Stearns
Super helpful staff that help you find the right parts for your car. They've helped me with my car battery when i had issues. Their customer service keeps me going to them vs the other auto parts shops, including one a 1000ft down the road.
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March 2023 by Rachel V.
Wonderful customer service! Christian and all of the employees there are always so helpful. I have had bad experiences in the past as a female asking for assistance or advice or auto products. Having lived in multiple cities traveling often for work with my vehicles, owned multiple cars usually newer and current multiple car owner for 20+ years. They were happy to help and very knowledgeable. They even offered to install my windshield wipers for me without me having to ask. Highly recommend there company, especially this location, and their employees!! Customer for life!
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February 2023 by Bryan Chatman
Staff always willing to help customers
