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February 2024 by Galadriel Gros
Well enough for a Petco. No big complaints.
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February 2024 by Elizabeth Pratesi
Pleasant
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February 2024 by Erin Johnson
Our dog Daisy has been trained through the fundamentals class and now the Good Canine Citizen class with the amazing Ms. Andrea! Daisy has learned a lot of new things but so have her owners! Highly recommend!
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February 2024 by Linda Wright
My dog eats Rex canned food it is nice to go there and buy it
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January 2024 by Donna Moore
Was disappointed they don't carry the small cans of food I use. Only have it online.
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January 2024 by Anu Radha
We got training from Andrea for our king shepherd puppy. She did a great job , very friendly. Reasonable prices at Petco and highly recommended.
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January 2024 by Anjie Spencer
The Petco staff were super friendly, welcoming, and helpful! They showed a genuine interest in my needs and my pets/and pet's needs. The store was clean and well organized - also well stocked. I was able to take advantage of the Christmas Holiday toy clearance which was great as my crew goes through toys quickly. I enjoyed this visit and will definitely make more trips to Petco!
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December 2023 by Jessica Vuncannon
My Shih Tzu, DJ, just recently graduated from puppy class that was taught by Ms. Andrea, that has ABCDT credentials. She is an excellent dog trainer and i was hesitant about taking a class at a store she made it worth while. I already have my pup signed up for a second class next month. I wish Petco would provide more space for the class so more dogs could attend the class. The small training space is a negative but they do offer several classes.
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December 2023 by Katie Key
The Fundamentals class with Miss Andrea (Capaldo) was amazing! Our beagle puppy, Gabbie, transformed over six classes into a wonderful, more manageable companion with Miss Andrea's training and guidance. Miss Andrea was incredibly patient and encouraging with all of us, even my 8yo daughter. We loved the small class size, as it allowed Gabbie to have a lot of 1:1 training and attention. Miss Andrea also gave us great recommendations on Gabbie's nutrition. This class went above and beyond our expectations!Thank you so much, Miss Andrea! We will be back in the New Year for the Advanced class!
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December 2023 by Gary pic
Ok clean helpful ppl
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December 2023 by Angie Mangin
I visited the Holly Springs location to pick up hay for my 2 guinea pigs. When passing by the baby piggies they had on hand, I became concerned because for 8 or so guinea pig babies there was a very small bowl and hardly any hay in it. A CSR was near, I asked about the amount of hay, and he filled the bowl. Why is there no, hay feeder? That is a guinea pigs main source of food!!!When I went to the counter to pay, I commented on how I would be holding baby piggies all day if I worked there. A different CSR stated they had been selling lots of them....I asked if the employees were suggesting pairs since they were all bonded and doing fine and social animals...she said "oh no, those babies aren't bonded, they are going to start biting each other soon" "we will even have to separate the older ones too since they will start biting each other"Please train your people Petco, I have never heard of such absolute nonsense.
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December 2023 by James Booth
Made a grooming appointment well in advance and had my dog’s medical records ready. When I tried to dropped him off on the morning of, I mentioned an issue that he has. There is no medical record of it because it is not medically relevant. They immediately told me that he could not be seen by them. He has been seen by many groomers over the years and I have let those groomers know about his issue in advance. All other groomers have seen him and the grooms have gone swimmingly. You have vet care in your facility, and I (owner) was going to stay close by and told you in advance if anything happens I completely understand and just call me and you can stop the groom. They still refused to see him. If you turn down dogs for medical reasons you should be asking for that information in advance. Had I not volunteered that information they wouldn’t have asked. I made my appointment in advance and cleared a weekend around my holiday so I could get him groomed. I understand that a pets health is of the utmost importance to both myself and the petco staff, but this seemed less like a cancellation due to medical issues , and more like a “we don’t want to deal with this today” issue. Dogs with slight medical issues need grooms too, if you aren’t prepared to handle that, you need to get out in front of the issue and not be reactive to an owner that is trying to help you successfully groom his dog.
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December 2023 by Jasmine Williams
The staff here is amazing. They're always so helpful and friendly. I'm greeted with a hello anytime I walk in!! Individual shout out to Kris!! He's always so helpful with answering my questions and giving top recommendations!!The vital care subscription is well worth it with the perks! Thanks so much for giving great customer service and recommendations to the team at Petco in Holly Springs!!
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November 2023 by Stephanie Moore
Service was great/friendly, store was clean and organized. I actually live much closer to a PetSmart but I drive further to PetCo because you allow pit mixes into your stores that hold doggy play dates and when my Mina was a puppy she loved doggy play dates at our previous PetCo. I appreciate that you aren’t prejudice against breeds so I try to give you business over PetSmart with their breed bullying policies.
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November 2023 by Amy D
Petco in Holly Springs is typically a quick in and out shopping trip. Always someone at register ready to serve you. They have a good variety for our cats, dogs and puppies.