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January 2024 by Amy P.
My only wish is that there were more three weeks but other than that the facility is clean and the staff is very friendly
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December 2023 by James Walter
Two times I have visited this place in an attempt to try it out. The first time they said it was $20 for a one-day guest pass which is absolutely ridiculous. So I went over to O2 fitness and they gave us a 21 day pass for free to try out the gym. Since this is closer to my home, I tried again today with my daughter's black card guest pass. She was able to give my son and I both a guest pass for today to try the gym out locally here. And we were told not so many words that she has to be present, and that she can only give one pass. If that was the case, why did the app allow her to give two passes. Both passes scanned appropriately , yet we were unable to work out since she was not present. I will never go to this gym ever again. And if you're looking to try it out, good luck. Check out O2 fitness in Holly Springs if you're in the market for a new gym.Update: The owner responded quickly which is admirable. However as you can see they want me to call so they "address my concerns", unfortunately that would have been better to do when I was there. They could've very easily let my son and I work out, honoring the passes that we had, but evidently this was not in the cards. This location doesn't honor the day pass either which we tried earlier in the week. Not worth any more of my time so needless to say I won't be calling. Thank you though.
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December 2023 by Austin Walter
I’ve been to many gyms all over the country and have never had a gym refuse to give me a free trial. They not only refused to give me a trial, I tried to use my sisters PF black card guest pass, but because she wasn’t with me they wouldn’t let me use the guest pass. They could’ve said “for future reference they have to be with you, but today you can try it out” instead they rudely turned me down and gave no alternative offer except a $20 day pass (absolutely ridiculous). There’s a reason why anyone who actually works out knows that planet fitness is the bottom of the barrel gym, and especially one with garbage customer service.
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December 2023 by Jeremy DaCosta
Have you ever had a plumber come to your home and unclog a drain? The smell of the built up hair and debris that has sat over time is yuck. Since I started using the gym a few months ago, I have always smelled that same smell coming from the shower drains. ALL of them. Today I talked to an older gentleman that out of the blue asked me "How can you shower here?". That sparked the conversation and he told me the same concern but added the fact that when people flush the toilets, that smell is worse. I agree. The only other concern I have is that instead of recovering damaged vinyl on the machines in the gym it seems someone thinks tape is sufficient. Tape only aggravates my skin and pulls my hair. I suggest maybe properly maintaining the machines. I also recently visited another planet fitness location which was in much better shape than this one. That just disappointed me. I hope this review prompts management to get a plumber out and make a few changes to machine maintenance. I look forward to posting a positive update in the near future. Thanks.
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December 2023 by Amy Paur
Clean, safe, not too crowded, well maintained, well-lit facility. The staff are kind and helpful. Will recommend to others.
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November 2023 by Shannon Howell
What a nice Planet Fitness! It's worth the distance for a good workout. The staff was very attentive and professional!
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November 2023 by Steve Bennett
It's awesome - plenty of machines, benches, and weights; it's close to where I live; it's open 24 hours a day; it's clean and well-maintained, and it's crazy inexpensive.
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October 2023 by Susan Leary
TIME FOR A QUICK FAVOR?Reviews are so important for us. Please take a moment to share a few words about your experience - comments are greatly appreciated!Feedback copied to clipboard. Please select the review site of your choice below.Copy feedback to clipboardSusan LearyPF in Holly Springs is a very clean, fun. Exciting place to come n work out. Staff us helpful and the equipment always works well. The extra rooms like the tanning rooms or lite therapy rooms are great too. The very best helpful room is the hydro beds for message afterwards. These message beds are very helpful to relax the muscles and ease back into the rest of my day. Thank you Planet Firness! ???Post My Review on Google Recommend on Facebook Yelpers Click HereCOMPLETE
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September 2023 by Mark R.
Very happy to have found this place while I was attending a weekend event in the area! The staff were friendly and practical. They went the extra mile to accommodate my short term needs for a gym in the area. The place was clean and well kept. The address and the app was a little off, but after I arrived, it all got straightened out.
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September 2023 by Debra
Just stopped in my first time and asked for assistance on machines. The two juveniles at the counter were arguing and laughing over who was going to help me. I left. Decided their behavior was unacceptable and I must say after I spoke to assistant manager Elijah and explained the situation he was not too happy. He had the manager Bailey call me and we discussed the issue. She said she will handle it. I do appreciate the effort that was made to discuss my issue and resolve it so i am changing my rating. Initially, I was happy when I signed up as the employees on that day were very nice.
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September 2023 by Heather Bee
Staff is friendly, place is really clean, well maintained machines. My only suggestion is they cut the number of cardio machines down and expand the free weights area, which is many times crowded and I have to wait. Other than that, great place to work out, and excellent value!
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September 2023 by Justin Ho
please restock the paper towels more often. more often than not i find myself running around the gym trying all the dispensers just to find out they're ALL empty, or maybe 1 or 2 is full in the ENTIRE gym. makes me think some people aren't cleaning up after themselves...
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September 2023 by Alex J
Cool gym with a nice atmosphere, but smith machines limited the excercises I could do. Very nice that it's free for the summer though. Staff at this location are very cool too, especially later at night
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September 2023 by FRAY GALES
I go around 945 or 10. It's crowded, and a lot of people are standing around on their cell phone.If you have to take a call, move away from the equipment, and let someone else get their workout done. I am going to see how it is after school starts.
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August 2023 by Ron Ateshian
Staff are great and equipment is in good condition. Locker room and showers are often dirty. Summer special where high school students go for free is not so cool for paying customers. Stations are not free and they do not clean up after themselves. Not a clean freak butt not into cleaning up someone else's butt juices either...
