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April 2024 by William Davis
Worst restaurant in existence. I placed an online order and it took over an hour for my order to be fulfilled. And the poor excuse for employees were just walking around doing a bunch of nothing having a nice time.
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April 2024 by Andrew Bosiack
This location is a disgrace, the owners should honestly have the franchise taken away from them. Impossibly slow, every single time, just completely insane wait times no matter what hour of the day. Total incompetence.
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April 2024 by samantha
Why can't they keep their hours up to date? If you close early, post it.
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April 2024 by Debbie Smith
I went through the drive-thru. The person at the window was pleasant. My wait time was reasonable. My order was accurate.
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April 2024 by audrey grace
My cheesy bean and rice burrito had a piece of beef in it. I am a vegetarian. Careful with the cross contamination ?
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April 2024 by Kristin Howell
Worst taco bell I've ever been to! Waited in line forever, cold food. Unfriendly staff. Never again!!!!
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March 2024 by Ashley Marlowe
At 3pm on a Sunday, we went to order at the drive thru to be told, "We're kind of not taking orders right now." If you're that understaffed have the decency to put a sign on the speaker or window.
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March 2024 by mark millinor
I ordered an 8 pc and got 3 thighs. I asked for no thighs, switch for legs.
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March 2024 by William Pinkstaff
Terrible, poor service, cold food, missing item, substituted our biscuit for Mac n Cheese, no option given or refund offered. I have been here twice, and it will not happen again. Holly Springs store is horribly managed! This is my second visit, and the first was horrible, too!
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March 2024 by Rudy Trip
Closes early, poor customer service, if i'm paying to rent tacobell for 30 min i'm going to drive to Fuquay and pay them for great service!
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March 2024 by Akshesh Patel
Too slow for preparing food. Even waiting in drive through is more than 30 min.
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March 2024 by Business AsUsual
I would prefer the cook just come to the customer and say" l dont feel like cooking today" instead of selling me the prison mess l was served today. My chicken enchilada was ok just room temperature but my double beef burrito was a train wreck. The shell was stale and crumbling, the beef was also room temp, and the absolute disregard for any fiesta chips. I try not to do negative reviews but whoever made these burritos on Monday afternoon appx. 345-4pm obviously had no problem giving me a negative experience.!!!
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March 2024 by Taylor
Still haven't moved from drive thru.
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March 2024 by Latoya Brown
So my stars are only a reflection of the total overall service that I received. I went to the drive-thru With coupons I told the person that I had coupons and what they were for. I initially had to go to the window to get the order correct. Where I thought I was going to be able to get a substitution for the mashed potatoes I was not able to get the large size and substitution and pay the difference, but I had to return because my fries were cold and hard so I did return to the drive-thru maybe 10 minutes later because I did have to go and make a run and come back. Of course like anyone else I reached in my bag to eat some fries as I was on my way to somewhere else and my fries were hard they were cold and they were just undesirable. When I went back I spoke with the manager the manager encouraged me to come to the window I got to the window and told him what the problem was with my frauds he then went and made me a fresh batch of fries and also gave me coupons for tacos as well as compensated my return with a two-piece meal. I was very grateful for the compensation I was grateful for the attitude and the respect that I have received from the manager and I also would like to say thank you to the manager for his actions and the way that he handled what was going on with me with all the confusion that they had with little workers in the building.
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March 2024 by S Sangermano
This location is absolute garbage. Came in to pick up and order, let the cashier know the name, and the cashier relayed that information to a woman working in the cooking area. The woman in the cooking area lost her cool and came around the corner yelling that “they’re going to have to wait, there’s only been three of us all morning” in a very loud, confrontational, and aggressive manner. This was absolutely astounding to me because no one waiting in line had complained about the wait time. This employee was just screaming for no good reason because she apparently can’t handle the stress of working in any type of environment. Clearly she should not be employed and should see help to better manage her stress levels.
