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March 2024 by PAMELA Jones
Alright
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March 2024 by Hillary Pace
Taylor in the Salon was wonderful! She is empathetic, awesome and super cool. Love the cut! Really important- she managed myself and other members of my family for cut and colors on a busy Saturday, flawlessly and still made us and other clients and coworkers smile! Super special experience! Thank you ?
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February 2024 by Jodi
I’ve been a few times now. This is the worst Ulta I’ve ever been to. The last time I went, there were several employees hanging out in the make up department goofing off. And I’m assuming what was one of the hairdressers power walking around the store and goating the employees into joining her. I’m never asked if I need help, the store is always messy and unorganized the cashiers are always snotty. I’m a diamond member and have been for years, so Ulta is a huge pick for me. Are you sure this is really an Ulta, and someone didn’t just cover up the sign to a “Beauty World”? I hate having to come here, but it’s the only one within an hour of where I live. And you don’t get as many perks always ordering online. ?♀️
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January 2024 by Josephine Gutierrez
Very great hair service!!! My hair cuts treatments and my daughter’s hair finish awesomely Beautiful. “Ashly” does a super Professional job great hair product orientation . She tells does and don’t . They have everything nice clean and organized. The have it all from makeup, perfumes face treatments by appointment and fix your hair with the very Best. I always go to ULTA @Holly Springs, North Carolina
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January 2024 by triggerfish
I’ve been holding off on reviewing this location, but the last few times I’ve been here it’s the same experience. Whoever was working at the MAC area was extremely rude and when I asked a question about a product they acted as if I was inconveniencing them. I literally had the most simple question about a new product and they gave a blunt snarky reply. The employees here are really the same from what I’ve experienced in my past few visits. So unhelpful. Go to another location..
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December 2023 by Kristy McFadden
In the store this evening, and Camila was exceptional responding to all my questions. Although training new associates, she was instrumental during my check out process too. Kudos to Camila!
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October 2023 by natalie hippert
I’ve been getting my eyebrows done here for about 5 years and I have NEVER left unsatisfied! I used to go to Amory but she no longer waxes, so now I see Carissa and she is so gentle, patient, and sweet!! It takes no more than 20 minutes usually! The ladies are talkative too and make great conversations! ??
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October 2023 by Alice Jaimes
I placed a store to home order and gave this cashier the address and they forgot the apartment number. I even asked them if they put in the right address and they said yes. Now once I got the email i saw the mistake and when I told them, they said they couldn’t do anything. I texted Ulta support and they couldn’t cancel the order. Now I’m waiting on a package I paid and won’t even get! So excited!
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September 2023 by Megan Cope Sullivan
Diana in the salon is amazing. I usually only get my hair cut once a year because I can’t stand people in general. (Thanks social anxiety.) Last week I came to get my hair cut on a whim and met Diana. She has a calm, knowledgeable presence that really worked for me. She wasn’t overly talkative or forcing me to constantly interact like most people have done. She made me feel so comfortable and confident after my hair cut that I booked a color appointment this week. I have a ton of premature grey hairs and Diana made them disappear like magic. My hair is so glossy too. This whole experience with Diana has made me rethink my once a year haircut. I will probably be back in a few months!
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September 2023 by Kaylla Araujo Retama
Super rude cashier. Cashier name in my receipt was Allison, I'm not sure if that was her name as she didn't have a name tag. I walked in at 7:20 to grab a CH perfume and some face lotion. I went to check out and had the nastiest attitude. I only come here because it's the closest to home.
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August 2023 by Sarah
Sarah in the salon absolutely made my day! She fixed my bad haircut on short notice and made me feel like a million bucks, she understood my concerns and worked her magic! Thank you so much if you see this, obviously I’ll be back to see you. Also the cashier that checked me out was super sweet, they were closing soon and she took the time to engage with me and I’m so grateful.
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August 2023 by Jessica Eubanks
Asked for a shoulder length shaggy lob with bangs- even showed pictures. My hair is now to my chin with a blunt back and round top. Every layer can be seen, it’s so choppy and not blended at all. All I wasn’t was layers and some of the bulk taken out. It is heavier than when I came in and impossible to style. I am going to have to pay more money to go elsewhere to have fixed. Very disappointing.
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July 2023 by Louise B
Did my first online pickup order with them. Process was simple and went very smoothly.
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June 2023 by Jessica Vega
I have been to many Ulta stores, in fact I get my hair done at the salon there at a different location. Upon my first visit to this store I felt like I was being followed around and watched by all the employees. I kept walking around to different sections because the layout is different from the store I usually visit, so I didn’t know where to find what I needed. It wasn’t until I was already heading towards my last item that an employee actually spoke to me, which was just to greet me and not ask if I needed help. The only reason this place is getting 3 stars is because of the very sweet cashier who rung me up and apologized for a less than 2 min wait for someone to authorize my purchase (I was redeeming points). She also followed protocol and made sure to check my ID, which is something that other locations I have been to do not always do. If not for her, this would have been a 1 star trip.
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June 2023 by Bonny Lewis
I had a haircut by Sarah Squires for the first time. We talked about a shoulder-length bob and looked at pictures. What I ended up with was completely different and super short. I keep telling myself that it will grow out, but I had waited so long to get the sides to where I wanted it for the bob. I really dislike this shortcut and can not even put it in a ponytail like we talked about. ? ?