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February 2024 by Brett Blake
I am a resident of this town and refuse to go to this post office. I will drive to Cary, FV or Apex. Since the change of staff, I find the current staff (the woman who now works there) increasingly rude, condescending and just outright mean. She has no reason to be this nasty to the public. The first time I went, I thought, well maybe she is having a bad day, but each time, she has the same demeanor. I refuse to be treated as such for absolutely no reason. I witnessed her being incredibly rude to the couple in front of me the other day (they spoke broken English, so she just spoke to them louder and more condescendingly..I was embarrassed for her). Also, twice my package was lost and never tracked. I thought well maybe if I am super sweet and kind she would change her demeanor (to no avail). She definitely shouldn't be working with the public and it's a shame that I feel the need to avoid this particular PO because of being treated so poorly.
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February 2024 by Dmitry Arkhipenko
You will be treated like a GARBAGE at this office. Terrible experience is not the right word to describe it. The lady at the counter is extremely unprofessional and rude.
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December 2023 by Chasey Burger
This is the Absolute Worst post office I have ever been in! They are so unbelievably hostile and rude, EVERY SINGLE time I come here, which is often! Not anymore. We are closing our PO Box…do NOT come here unless you want to be treated like garbage!
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December 2023 by Kelly Schomber
The staff is wonderful, but there is no chance of getting there before or after business hours leaving no choice but to go to UPS.
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December 2023 by Jerry Pierce
Great counter staff
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December 2023 by Brian C Newman
Friendly staff. They have always been helpful. Time for a post office, upgrade, though. Need a larger facility for a booming population.
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December 2023 by Britt Pipher
I went in on a Saturday during holiday season to mail a package expecting the worst. Was pleased to find they ran a tight shop. Everyone was courteous and helpful. I was in and out in just a few minutes.
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October 2023 by Fiona Childs Kaufmann
The Holly Springs post office is the best. I am a huge fan :) The people who work there are wonderful - helpful, knowledgeable, and geniunely kind. My packages get processed and shipped quickly. Sometimes I can't believe how speedy they are. As a small business owner, I am so grateful I can rely on them for such an important aspect of my business. Thank you!
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October 2023 by Michele Grimaldo
Only go to this location because of how nice and helpful they are, especially 1 lady with white blonde hair. She has been there for years and is so helpful and sweet
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October 2023 by Janene Freitag
I can't imagine how anyone could score this location less than a 5 star! They must either be very unhappy people or sadly very selfish people who have nothing to do but write bad reviews. What they need to do is go visit a different location just to see how great HS is. I live in Apex but choose the Holly Springs location because of the amazing service! Beverly in particular is a ball of sunshine!
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September 2023 by Kyle Fetaline
This is never a nice experience. Doors that don’t make sense, filthy interior, and super burned out staff. Also, the items I get on informed delivery seem to take a week or more to actually get to my P.O. Box. What’s the deal?
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August 2023 by Geo Cruz
Had a lady with Braid help me out, but she was completely rude and not professional. She never shipped my item. I had to go back there three days later to check. Why my item was not tracking and it’s because she never shipped it. Her excuse was that I ran out the door . That’s definitely not true. I say thank you to her and she didn’t even reply or say anything or gave me a tracking number or the receipt. Just horrible service in bad attitude.
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August 2023 by Maddy Fogleman
This is possibly the worst post office I have ever been to. They have terrible attitudes and come up with rules about packaging that does not apply to any other post office.
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July 2023 by Vin James
The customer service here was amazing, thanks to the 2 lovely ladies that helped me during passport appointment, they made the process seamless and effortless.
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July 2023 by Steven Heck
I was told by a rude postmaster that a birth certificate was required to order a passport. Sheis incorrect and should read North Carolina law.
