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December 2023 by Mark Doty
This is not a good pharmacy if you have a prescription called in by a doctor. The last two times I had something called in, I waited a day and then went in to get it. Both times they hadn’t started it and I had to come back. If you have an ongoing prescription, they do well with that. They are always super backed up.
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June 2023 by Tania M.
This pharmacy is horrible. Always a long wait and prescriptions are not filled on time. There have been multiple times when I have arrived to pick up a prescription and was told it wasn't ready yet, even though it should have been. Never have I received an apology for the wasted time or not getting my medications in a timely manner. There is no sense of urgency from anyone. Disappointed for the last time. Will be changing pharmacies.
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November 2022 by Deidren Kiwin
Person at the pharmacy had me sign legally binding documents in order to receive service. Ok, they were super hard to read, incredibly tiny print. I asked for a copy of what I signed and she said we don't usually do that. I told her I just like to have a copy of any legal documents I sign. She didn't even respond and kind of rolled her eyes. I was being polite, just stating my reasons. I don't understand why she had to be unprofessional. If you expect people to sign, be ready to provide a copy. Or at the very least, be polite and professional to customers who are treating you with respect.
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October 2022 by Ella L.
I've had trouble with this Walgreens, but it seems like they're getting better. Hence the three stars. The biggest problem that I have with this and other pharmacies is that when they have a prescription on hold, they don't make it available in the app to be released. I must call every month to have my medication that is on hold filled. It wouldn't be such a problem if they had enough employees to answer the phone. I remember before the 2010's it was easier to get prescriptions filled because there was enough staff. I don't know if this changed because companies with a certain number of employees had to provide healthcare for all of them or because there were other incentives for companies to make cutbacks. The changes around that time and since that time have damaged pharmacies badly. In a time when Americans need more and more pharmaceuticals, these corporations are not allowing pharmacists to have enough support staff. When will Walgreens corporate listen? I feel confident that the staff at this pharmacy and others are trying to keep up with demand. It is frustrating for consumers like myself to arrive and stand in long lines only to learn that a medicine isn't ready, considering we remember when pharmacies used to have prescriptions filled so quickly ..... when they were allowed to staff adequate numbers of technicians and pharmacists. Before so many government changes.
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September 2022 by Angelique Z.
WORST pharmacy. They never have it ready for pick up, ever. I even called ahead to see if it was ready. Surprising, nope. They said 45 mins. They don't know why it wasn't already done. Ok, 45 mins later. Pull up. 'We're still working on it. Currently waiting '10-15' mins for the last time. I would give zero stars if I could!
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August 2022 by Jennifer O.
I came to this Walgreens to pick up some things however from the time I stepped foot in this store I felt discriminated This elderly female worker was just starting at me following me around the store until I checked out but the lady Debbie at the checkout had a great attitude and was very kind.
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July 2022 by Joyce Robertson
On point
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June 2022 by Gable G.
Pharmacy employees are nice and quick with getting prescriptions ready! Would recommend
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May 2022 by Len S.
I called the Walgreen's on Main Street in Holly Springs to ask a question, the answer of which is not indicated on the website. I was told by the Walgreen's pharmacy in Pittsboro that the one in Holly Springs takes expired prescriptions. I called the store and was told she did not know. She huffed and puffed in such a manner that indicated she did not want to help me. She said she did not know. I asked if she might find out. She said she was new and did not have any idea. I asked she ask another employee. She said no they do not take it when she returned. I told her the Pittsboro branch referred me to the Holly Springs branch specifically for this. "I don't see why they would have anything to do with this store," she said annoyed. She had said earlier she would check to see if there was a box. She returned and said there was not, and then said she could not get into the pharmacy because it had closed. I got the feeling she did not want go help at all. It is strange that a store I give much business to in multiple branches is so rude. This is a problem with hiring, management, training and store education/ information. Why is huffing and puffing in the store and speaking in a tone of annoyance acceptable? This rudeness is arrogant. So, should I just avoid this one or all of Walgreen's? If you answer the phone for a business why is it acceptable for a clerk to huff and puff annoyance at a customer? I do not want to be subjected to a clerk who behaves as if my question is not worthy attention. Stupidness of this clerk can be corrected. It should. I cannot trust a store that would place such a display of pigville in charge of answering the phone.
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May 2022 by light784 brick
This place stinks won't answer the phone long drive to find out they do not have what I want
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November 2021 by Aaron R
Understaffed. Didn’t have the insurance information in the system despite other Walgreens having it.
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October 2021 by Dave C
I got my Covid shot here. I was pleased with the staff but the room in which they gave the shot was filthy and stacked with mess. This was very unprofessional.
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May 2021 by Brie T.
Every single Walgreens I have ever been to has been completely incompetent. Never in my life have I felt the need to write a review, however, I realized today they had completely screwed up my medications and gave me THE WRONG medication. This is actually dangerous and very serious. Taking all my business to CVS and I suggest anyone on long term, important medications do the same.
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January 2020 by Joel M.
Perhaps the pharmacy itself isn't a miserable experience but the tech I repeatedly spoke to was disinterested, rude, and told me I would be called when my sons medication was ready and I was not. He was again rude in person. I wouLd not rely on this Walgreens for your medication and I never will again.
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July 2019 by Willow A.
If I could give this pharmacy a 0 I would. I dropped my prescription off with two coupons. I specifically asked "Do you need these now or should I hold on to them?" When I returned FOUR DAYS LATER they still hadn't filled the prescription. They claimed there was a problem getting my insurance to go through but never called to notify me. Even if they fixed the problem that day they didn't have the medication in stock and never ordered it, so regardless I would have to come back for a third time. On top of all that they lost the coupons for a very expensive medication and acted like it was no big deal. This is the second time I've had trouble with this pharmacy in two encounters. The first time I called and had a long conversation about transferring my medications over but when I came to pick them up and needed my asthma treatments, they still hadn't transferred my prescriptions over. I had to wait another day before I could pick them up. Good thing I could sort of breathe... The worst thing about this place is that with all of their mistakes they never apologize. They act like they're gracing you with their service. I will NEVER go back to this location.
