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“Phenomal customer service and fast service. Went in today for two new tires (mounting and balancing) and had one of the old (still plenty of tread) mounted on spare. Also got wiper blades and new lug nuts. They even balanced the front tires again (though not purchased today) for free, completely eliminating some vibration that I was having that the ram dealer said was due to steering damper and tie rod (this was definitely not the case)... Thanks again guys.”
“Subaru has been servicing all the vehicles in my family for years. The entire staff is knowledgeable, professional and dedicated to customer satisfaction. Subaru is the only game in town for us.”
“We appreciate Dustin Hunt’s expert capability to address our Volkswagen’s water pump and power steering issues, especially when other automotive shops were misdiagnosing the problems and wanting to charge much higher prices.”
“The oil change was timely and well done from what I can tell. They also rotated my tires and adjusted the air pressure in all my tires to the prescribed levels for my vehicle. Well done BTS! I’ll be returning again.”
“Manager Christina is awesome! She treats everyone equally awesome, listens to your concerns and your vehicle’s problems, and works a solution expeditiously. Mechanic Tony, my longtime favorite and superior craftsman who can fix anything, is equally awesome. I was concerned when a corporate entity bought out this local Ed’s Tire company, and when the longtime and super manager “Rock” retired. My experience with the newly changed ownership Ed’s calmed my fears and convinced me to continue to allow them to serve our auto repair needs, which zi’ve used since 1994! Thank you all for helping me late last Friday afternoon!??”
“Highly recommend this place. From the moment I entered until I left I was treated with respect and politeness. I had to get my alternator replaced and they did it so fast and at an affordable price. I am grateful for them.”
“Jeremiah was very helpful. Very understanding even with my car being as old as it is. He still helped me and gave me great service, 10/10 would recommend ask for Jeremiah”
“Went in to eds and was helped by service advisor Butch. They were busy but got my truck in to try and read a possible code. I was told it could be a few hours but got me in right away. Couldn't find the code I had described as my check engine light was off and waved the service fee. Will be coming back for future service.
Thanks Eds service team and mechanics,
Matt sternlicht”
“Harrells Auto on Owen Dr did a great job servicing my car. They were quick, professional and kept me updated as the maintenance progressed. I would recommend them anytime and anywhere. PS. I used their automatic appt system. It was very easy to use. Recommend this highly.”
“C and J saved us so much money!! I walked in on Monday, dropped off my car on Tuesday, and was back on the road by Thursday!! They accepted my repair request from another company and saved us $500++ of what the other company quoted us! It was our 1st time there and the customer service was top tier!! I spoke with Emily and Leslie and these ladies helped us out to the best of their abilities. I will definitely spread the good news of how great of a car repair shop this is! Thanks again!!”
“These guys are great - they were referred to us by Power Swain who did our body work. Cape Fear Auto is almost a one stop shop from Inspections to seat mechanisms. They are fast, accommodating, and take both walk-ins and appts. You won't be disappointed!”
“Awesome service as usual. I have never had a bad experience. Just got my vehicle inspected and was told it would be around 30 mins to an hour. I was out in under 45 mins even with people being served ahead of me. They are professional and efficient. I will always come back.”
“If you’re a woman I recommend this tire shop, I’ve been coming here since I got my first car in 2020 never disappoints and I always leave within 10 minutes or less. My favorite tire shop!”
“I recently took my vehicle here and I couldn't be more impressed with the service I received. From the moment I walked in, I was greeted with friendly and professional staff who made me feel confident that my truck was in good hands.
The technicians were incredibly knowledgeable and took the time to explain the repairs my vehicle needed without any pressure. I was also pleasantly surprised by the fair pricing—no hidden fees or unexpected charges, just honest and reliable service.
What really stood out to me was their commitment to customer satisfaction. They went above and beyond to make sure I was happy.
If you're looking for a trustworthy and top-notch auto repair shop, look no further than HARRELL'S TIRE & AUTO SERVICE I highly recommend them and will definitely be returning for any future car/truck needs.”
“I ended up finding this place after I kept hearing so much about them. I’m glad I did because they will be my go to place for tires for now on. I needed a steer tire so I pulled in and was pulling out in less than 30 mins!! The customer service was great. If I could give more stars I would.”
“I always enjoyed coming to get my car serviced there? The Staff is really down to earth! And Customers? Salute to everyone that Works There! Keep doing the Awesome Jobs ya,ll do! To get your vehicle done right! And $$$! Is reasonable!”
“Brad is amazing. As someone new to the Fayetteville area, this shop came highly recommended to me by a local friend when I expressed concerns about an issue with my car. When I visited their shop, Brad was kind, informative, and honest, and upon inspection he informed me of a separate, more pressing safety issue with my car that he advised I tend to first (that I was initially unaware of), to which I was immensely grateful. If anyone new to the Fayetteville area is in need of a great auto shop with quality service and genuine staff who look out for their customers' best interests, I cannot recommend Brad and his team enough.”
“I’ve been coming for years and it’s always been a pleasant experience. I’ve driven down from MD for their services when I moved, because I trust them that much with my vehicle.”
“I went to Pep Boys with my dad and we had a really great experience. Wonda and Brittney helped us so much from start to finish. They were extremely patient, explained everything clearly, and made sure we understood our options before making any decisions.
We never felt rushed or pressured. They took their time with us and treated us with respect. Customer service like that is hard to find these days.
Thank you, Wonda and Brittney, for going above and beyond. We truly appreciate your help!”
“They always take good care of my Beamer. Walk-ins are accepted, but I usually book an appointment — it’s always better that way because I get seen on time every time. Customer service is great, and I’m usually in and out in under 45 minutes. They do honest work because they’re truly honest people, not just a business. I recommend them 1000 percent.”
“My experience with this place was amazing. Ran over something that popped my tire. Had no way to get it to the shop. Would have had to roll it to the establishment. Was offered a ride and received help with getting my tire back on. Customer service was impeccable. Great and affordable prices. My tire I got replaced was excellent. There are still some good people and places in this world and this place is one. Highly recommend.”
“I was originally quoted about $1,300 at another shop for new brakes, rotors, and tires. I decided to get more quotes and found this shop was much more affordable.
They reinspected my car and told me I didn’t actually need new rotors, even though another shop said I did. I kept my original rotors, had new brakes installed, and they put on used tires, which saved me a lot of money. Everything was done in under an hour, and they never tried to upsell me on anything I didn’t need.
Fast, honest, and affordable. Highly recommend.”
“After arriving 1st customer in the morning I was offered coffee. And 15 minutes later they were pulling my mom car in. Customer service gets 5 stars also. They kept me up to date on what was wrong send me pictures and gave me an estimate on other services that needed to be done. I will be making them my 2 go place to get the job done. So thank you for your services.”
“Zach was extremely helpful and had excellent customer service. A simple hello as you walk through the door, goes a long way with me. Although he was helping another customer he had a second to acknowledge me. I am a lifetime customer. Keep up the excellent work.”
“Awesome, especially the elderly man. Don’t try and rip you off, give an honest advice and give you referrals if he don’t have it or can’t do it. Great and Awesome place to go. 5 stars all the way.”
“The service I got was great. The price I paid for the tires and rims was more than fair. Every time I go seems like now the service is getting better very good people and very nice.”
“Everyone was very nice and helpful and knowledgeable. The manager Anna and Gabby they made sure that everything was explained to you and to let you know if there is anything you don't understand or have questions about your contract. When you get home don't hesitate to call either one of them. I would recommend this place.”
“I had emergency need to have a tire replaced after leaving hospital parking deck and they were very thorough and best of all had me back to hospital. Soooo grateful”
“We were returning to winston-salem after picking my grandson up from Fayetville State University. We were riding through the storm and hit something, and the front driver side tire blew out, and all my daughter had was a doughnut tire. We called for roadside assistance, and after the emergency tire was put on, we called to find another tire for the car. Each shop didn't sell used tires, but the website said they did. Someone recommended Bragg, and I'm glad they did since we were over 2 hrs away from home. He sells new and used tires. He came out and checked the tire size, went, and got the correct size and put it on. He said he had tires of all sizes. If I was ever in Fayetville and needed a tire, that's where I would go.
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“Got my NC inspection done here. Management was prompt and timely. Had me in and out with . Minimal time spent. Even was nice enough to chat about some Regulations I wasn't sure of. Definitely would not Hesitate to recommend. them”