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February 2024 by Rostyslav Verba
Nice store with great choice of goods and high-level service. There is a cookout nearby, so you can get food and go fix your car.Derek was super friendly and offered to take a look at the car outside, despite the cold weather. After checking it out, he suggested the right parts to buy. Nice up/cross sale potential, should be given a raise or promoted. The rest of the team was good as well, asking if I needed help while shopping.Highly recommend this store to anyone
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January 2024 by Jonathan Breton
Although I came in with a pretty basic request I want to give a huge kudos to Christian C. Very helpful and informative! Took the time to explain the differences between the products available to make sure I was all set, but was also personable enough for it to not just be a transaction. Keep it up!
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December 2023 by Alex
The staff were alright, but they were able to replace the old battery without fuss due to it only being a year old.
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December 2023 by Yvonne Briggs
Store 3902 was amazing and I do mean AMAZING customer service. We just want to say thank you to charlie, Noel and Josiah. Happy Holidays
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November 2023 by Bill Bennetti
Jenny & Chris were EXTREMELY helpful in obtaining a New Catalytic Converter replacement for my 2012 Honda.Very patient with questions that I had, and helped out tremendously in ordering the part for me.Great people to work with, been using them for years. I do all my own work on my vehicles, and this location always goes above and beyond.
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November 2023 by Wanda Walker
I will like to extend a great Thank you to Will and Noel for displaying excellent customer service to me and my daughter. The amount of care you both gave is commendable, we had no clue on what to do and what was wrong with the car, but your expertise gave us a idea. Will, thank you for just caring, because of you, this store is our go to for auto parts. Thank you.
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October 2023 by Honey Beee
Customer service sucks here. Knowing you need help they look at you and keep talking to each other instead of offering help. After asking to make sure I had the right size they show me on the screen instead of actually taking me to the section to help me select the best item. I’ve been to many Autozones in the past but this has had to be the worst one.
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October 2023 by Kayleigh Skrumbellos
Great experience, even as the only guy working (don’t remember his name) he put a new battery in my car and was conscious of my time and of guests in the store, even a guy in line offered to help (and did help)! Great service in a very timely manner for a very stressed person.
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September 2023 by Pawel Poniatowski
Had a battery problem on my Silverado 1500.. battery just died … went over there got the right battery, no hassle and no wait … great guys on site and they got me moving again fast … thanks guys keep up the great work
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August 2023 by Malani Thomas
I came into this location on 8/6/23 upset, tired and confused because I had a blown fuse in my car that wasn't fixed properly by the dealership. The gentlemen at this location were not only extremely helpful but extremely patient as I figured out how to explain what the problem was so they could help me find the fuses and tool I needed. I must have come in and out of the store several times while going back and forth with someone from the dealership, but they didn't seem to mind answering all my questions and helping me figure out which fuse needed to be changed so that I wouldn't have to risk getting rained on again while driving home with the window down. The store itself was very neat and things seemed to be organized well. I left with the knowledge and ability to change my own blown fuse and feeling alot better then when I first entered.
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July 2023 by Nicole McKenna
I'm going to be changing my spark plugs myself. Simon was very helpful and informative. I always have the best service at this location.
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May 2023 by Bull City Prep
I had the best customer service today at auto zone in Huntersville! Laura
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May 2023 by Robin Boseley
Knowledgeable and very helpful customer service. Simon was exceptionally great, installing our car battery in a timely, efficient, and courteous manner. Thank you!
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April 2023 by Marlowe Kidd
I needed a battery for my truck and went to Auto Zone after work Friday in very cold weather and rain. Now its April and I'm tired and don't want to be here. Mr. Snow made this experience more than great. He took his time and found me a battery, put the battery in and gave me some pointers on my next purchase. I don't know what I would have done without him!!!!!!!
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April 2023 by Ariel H. Smith
Yesterday my engine died VERY quick unexpectedly.Simon was SO patient and thorough with his information. Simon, thank you for this exceptional service!!
