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January 2024 by Sha Val
I am NOT happy with chase- Bad Customer Service, Full of incompetent India people, which you don’t know what they are saying- I don’t trust India people they are scammers. No Drive Thru on the birkdale location, My dad send me $1000 to deposit into my account because I needed to pay bills and they put it on hold for 2 weeks- Very NOT happy. I had Wells Fargo and they always deposited money right away in my account. I deleted my chase and went back to Wells Fargo. I don’t recommend anyone to chase, I recommend people to Wells Fargo. Wells Fargo has 5 drive thru lines opened, fast transaction, fast money deposit ( you will not be waiting for couple of weeks for your money to deposit into your account- it’s right away deposited) Wells Fargo has Great AMERICAN Customer Service, and many more. My parents also wants to LEAVE Chase- they wanna go back to Wells Fargo. l WILL NEVER COME BACK TO CHASE AND DONT RECOMMEND ANYONE TO CHASE.
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November 2023 by Taras Kostiv
Customer service so bad . Try to open account, nobody really try to help. Went to get documents that we needed, came back, still no service. Worst place
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March 2023 by Sean M
Thank you to Theo for the professionalism and assistance with setting up my LLC through Chase. Can not recommend enough working with him. If you need any assistance with business banking, definitely ask to speak to and work with Theo.
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January 2023 by Jeremy Perdue
Had to visit this branch today to handle a potential fraud issue. Tim was awesome! First class customer service!
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December 2022 by Paula Pierce
My Mom was on a ventilator in the hospital and I needed to handle some of her bills so she didn't lose her house. I had a VERY legal Financial Power of Attorney giving me permission to do such and Chase denied it!!!! They will never ever see a dime of my money not that they would care!
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June 2022 by Caitlin Lock
I love chase I think by far they treat their customers better than others and they also don’t do shady things (I’m looking at you Wells Fargo) anyway … Tim has been my banker and he is phenomenal. So personable and helpful. Great branch
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March 2022 by J P
Had to visit this branch today to handle a potential fraud issue. Tim was awesome! First class customer service!
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January 2022 by Owen Sims
Wow! What a banking experience, the bank manager greeted me and the teller was efficient. This in person service coupled with the excellent and extensive online banking platform put Chase leagues above any other bank.
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December 2021 by Coletta Musick
The people at this bank from the branch manager to the greeters worked hard and skillfully to correct a technical difficulty for me. Special thanks to Dray, Tim and the beautiful ladies who were directing customers.
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September 2021 by Dani M
Absolutely delightful and efficient.
