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December 2023 by Azar Salaam
These guys are freaking awesome, went in wanting an oil change, they replaced my headlight, and more. Wish I could give them 10 starsReview 11/16/23
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December 2023 by B Lee
I have a customer for 5+ years and always, everytime great customer service and quick!!! Never a thought to go anywhere else!
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October 2023 by Chandra
This place and the employees are always great so I’m sorry I haven’t left a review before. I go for oil changes, inspections and other services and have always had quick and professional service with very little wait time. Michael (today)and techs (Jackson and Kyle) were knowledgeable, helpful, courteous and went above and beyond answering questions, helping with tire pressure light and finding my registration when I couldn’t. I won’t go anywhere else. Highly recommend!
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September 2023 by John Sheperd
I can't tell it they changed their prices or not if feels like they change constantly. They are very quick but the don't sacrifice quality. I was bringing my vehicle here for inspections as well but an interaction with an employee that doesn't work there anymore stopped me from doing that.
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June 2023 by Chris McCall
State inspection was very fast. I will continue to use this location for my other vehicles.
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June 2023 by Alex Monteiro
After have a bad experience at another oil change business, these guys were a breath of fresh air. Quick, knowledgeable, hard working, without the unnecessary upswells of their competitors. Highly recommend and will be back when I need another oil change
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March 2023 by Edward Unitis
I would give zero stars if it would let me. The old man who works there has the personality of a brick, as does everyone else there. I don't know if there has been a change in ownership or they are just trying to makeup for the losses due to Covid, but they find something wrong everytime we bring a vehicle in this past year. Plus the service is is atrocious!! Staff must feel the same way about management and/or owner, because of the turnover is constant! Plus they must be desperate in finding people, because now they hire inexperienced people with ZERO customer service!!! We used to know all the workers and how polite in always making us feel like a special customer.We were using them quite a bit having 4 vehicles always changing oil, inspections, tires, etc. I always give a couple chance with places because everyone has a bad day, but when it becomes consistent everytime, I feel it is my duty to warn others to stay away. Too many other places to go not far from this location. This place is a pain to get in and out of. Worth it if you have good customer service.This past year they have found something wrong with each of our cars, which were questionable but because of past experience he didn't say anything.Today was the final straw with the 4th vehicle for inspection within the years time. I know it was 5:30 and the inspection door down and they really didn't want to do the inspection. I will have to say he was very quick in the inspection. When the old man came to tell me my inspection failed he seemed quite excited about it. Claims my widow tint was too dark, but they passed it last year! Plus this is the exact way I had bought it from the dealership! I have never altered or changed my window tint. He was so condescending to me in what I had to say. I WILL NOT BE TREATED THAT WAY AS A CUSTOMER!! So do as you want, but from someone who has a lot of experience dealing with this location you have been warned! I warned people about the customer service at Bojangles in Huntersville off of hwy 73. I said they wouldn't be around long because of their customer service and a few months later they were shutdown. I expect the same with this place. They will not be getting any more of my money.
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March 2023 by Heidi Schwark
I have been here now 3 times. They have the best customer service and do good work. I will continue to come to this location.Services: Brakes
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March 2023 by Yi W.
Friendly and professional staff. Had my car examined for state inspection. Only took about 10 minutes or so. Although the cashier told me they didn't do tire balancing, he recommended a good priced one nearby.
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February 2023 by Luigue J.
luigi, seth, and drew did a great job changed my oil and air filter but there was this one dude with a blonde beard and camo hat he was just standing around. luigi is the best worker go ask for him
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December 2022 by Eli T.
Attempted to go during normal operating hours(2:50pm on a Saturday). The doors were locked and lights were off. It appeared that two employees were sitting in the parking lot in their car (white Honda civic with smoke coming out the side window) since they tried to hide when I looked their way after realizing the front door was locked and they were wearing matching mechanics clothing. I will not give this place any future business. I would like to hear the managers explanation for this one.
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December 2022 by David T.
Just met the manager at this Grease Money location. I mentioned that I always bring our cars here for state inspections and oil changes. The staff is courteous, efficient and quick. No doubt I'll continue to do business here.
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December 2022 by Jennifer Snider
Great experience. Friendly staff, got me in and out for an oil change within 20min. Fair prices. Will be back and will definitely recommend.Service: Oil change
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December 2022 by Jessica Francis
Horrible service and price gauging going on at this location 997 in Pineville. I’ve been a customer of the Huntersville NC location since 2012 and always received great communication and service. That wasn’t the case for me on 11-5-22 when I was charged $151 dollars for an oil change and that was with a coupon!!! I wasn’t told until I checked out that this location had went up on prices. This price is almost double what I pay at the other location. So very disappointed.
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October 2022 by Nathan Barron
Not impressed with the service I received at greasy monkey today. I went in for an oil change and received one just fine. They also checked the air in my tires. When I got home, I noticed they had left the caps off of my air valves on one side of the car. When I called back, the employee told me they didn't have the caps anymore but I could come get some caps they had lying around that most likely wouldn't match. I said that wouldn't work. He then tells me they don't do anything. After working in the tire industry for 10 years I know that's a lie. He then offered to pay me back for new caps if I brought him the receipt. So on my only day off I went to the auto store, drove 10 miles back to him, all to be told my time and gas to replace the thing THEY LOST won't be compensated either.When your whole job is customer convenience( I can change my own oil at home) it seems greasy monkey didn't want to provide me with any convenience at all.If you get service done here, make sure to check after them! Because they won't check themselves.
