-
September 2023 by Mike Lynch
Very caring staff. Communication was EXCELLENT before, during and after our cat's procedure.
-
August 2021 by Ara Goodrich
Staff was amazing, they're extremely thorough and responsive. They keep in steady contact before, during, and after the procedure and someone is always available to talk to you or call you back.
-
April 2021 by Shelly
The regular vet we were seeing said there was no one anywhere in the area that did the radioactive iodine shot for cats, but I did my own research and found Lakecross. They took great care of my kitty during her radioiodine treatment. Dr. Hemstreet and everyone kept us updated and cared about all our concerns. Michele was super nice and answered tons of questions for us in the weeks leading up to our appointment. My kitty had never been away from home and didn't eat or use the litter box until the last day. After checkups at the regular vet she was seeing, she would be upset and restless for a while after we got home, but after staying here she was fine and content afterward and had no problems. It has been nine months now and my kitty's thyroid is normal and she has gained weight. I am so thankful to have found Lakecross and that they do this miracle treatment for cats!
-
October 2020 by Barbara Goodrich
Staff was amazing, they're extremely thorough and responsive. They keep in steady contact before, during, and after the procedure and someone is always available to talk to you or call you back.
-
December 2019 by Cat S
Information given to myself and my fiance separately left me with a very stressful experience filled with worry over my baby. Thankfully the doctor cleared things up
-
August 2019 by Marie V.
First visit with older dog and new puppy at same time. Clean environment. All equipment up-to-date. Groomer and boarding at location too. All pets happy. All owners happy. Probably because detailed extensive visits with pets health center of care. Nice change. First time not up selling done at a vet. Very happy with Dr Hyatt's attention to detail with our older dog's special care of heart problems. Moving Vets was scary but, I know our loved fur babies are in better hands and look forward to years of healthy service. Thanks.
-
February 2019 by Gerald Travis Phillips
Had to carry one of my cats here for his thyroid treatment. They were very thorough in describing the entire process and telling us the aftercare protocol after I got my cat back home. All of the staff were pleasant and they were very good about calling and keeping me updated. A week or so after all was done I got a nice letter with them giving all the stats on my cat while they had him and outlining the follow-up visits I needed to schedule with my local vet. Overall the process was great and if you have a cat with thyroid problems have your vet refer them here.
-
July 2018 by Don B.
They always treat us like family. Your pet will be well loved and cared for at Lakecross.
-
March 2018 by Jonathan C.
I have used LakeCross for 4 years. They managed two of my dogs with alternative methods that allowed them to have better quality of life during their last few years. I moved away to Washington, DC and I would still bring my other dog, Logan, there for check-ups. I have dog health insurance. So, for me, it is plain and simple. I just need the best care for my dog no matter what and that's what you get at LakeCross. All doctors are top notch and are empathetic. They even sent me a letter and a memorial after my dogs passed. It truly touched my heart. Thank you for what you do!
-
February 2018 by michael aumiller
The staff is so nice and helpful. Facility is clean. It is easy to find and get in and out. The doctor explains everything! No sugar coating the complete truth about treatment and expected outcomes. This is my cats second trip here. Hope we don't need to come back but, would definitely return if we needed to.
