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November 2023 by Roberto Alea
Worst auto service I ever had!! Don’t recommend taking your car there! Overpriced, bad customer service. They worked on my cooling system, charged me a very extravagant amount, they broke a part while working on it and never informed me.
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November 2023 by Eric T.
I've trusted my car to Woodie's for the past few years. I believe them to be honest straight-shooters. Although the bill for work done this last time was incredibly painful... New brakes and tires are expensive... I believe the evaluation was correct. The price may be a bit higher than Firestone or NTB but seeing the same faces every time I come back can make up for that. Woodie's doesn't seem to have staff turnover that the cheaper places do. Tom was great here in Huntersville.
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November 2023 by Élan Seven Thunders
A lively bunch who takes their work seriously. I was in and out in under 3 business days and my truck feels noticeably more sturdy on the road.Marcus, the black gentleman working there, made it his personal priority that I was satisfied with the service, the cost of the repairs, and left my truck looking and feeling tough. I will be coming back for my annual repairs.Services: Tires
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October 2023 by Mitchell Lund
I was in the area for a separate appointment and figured I would try and contact Woodie's to see if there were any appointments available for an alignment. Although it was busy that day, Marcus told me to bring my car in anyways and was able to get me in as a walk-in, which was greatly appreciated. His friendliness and professionalism definitely made an impact and I am definitely inclined to come back if I am ever back in the area. I did not get the mechanics name, but he dialed the alignment in, you can tell the quality of his work is top notch. Even while waiting, a few other crew members would walk in and have a chat, everyone was very friendly. Definitely recommend
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October 2023 by Joshua Vanover
Had to be towed off the interstate due to alternator failure. The tow truck company recommended I take it to Woodies and I’m glad I did! They started working on my truck the day it arrived and had me on my way the following day. They do offer a shuttle service in case you need to be dropped off or picked up. The staff is Awesome! Super nice people running this shop.
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October 2023 by Thomas Seamon
I would not recommend this mechanic shop, as they are not consistently responsive and they will be at around the bush with your car problems and not listen to the customer. I was up-charged 3 times in a row to not fix an issue with my car. I hadn't had it long, but they claimed to have the most state of the art equipment, software, and master mechanics qualified to work on my particular brand and model. But ultimately it caused me to sell the car 2 months after buying it. Overall, I have had bad experiences with 2 separate cars, and I would not take a complicated or problematic car to this shop, as they will ensure that it becomes a huge money pit for you with little regard for your pocketbook. Especially, do not take a German car or a high mileage car to them. They will overcharge you for diagnostics, maintenance, and will do nothing but put you on the back burner and beat around the bush. They did ok taillight work on my beater, but they butchered the extended diagnosis on my Audi. I wish I had read their Yelp reviews sooner. Be prepared to pay dealer prices or more, and expect to have to badger them until they look at your car. Young and conscientious car owners beware of being upsold and disregarded at every turn. They are reasonably nice people, though.
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October 2023 by Anthony Russo
Had a nail in my tire with a slow leak. Tried my regular tire shop where I bought the tires, said they were short staffed and I had to wait 2 days to get in!! Dropped it off at Woodie’s, left it 2-3 hours, and they worked me in even though they were jammed. Fixed it…just like new. Thank you for Good Service!!Service: Tires
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October 2023 by Robert Jay Harris
Made an appointment for 7am, had my car all day, just to get a call about 3:30 in the afternoon saying they wouldn't be able to get to do the work on my car and quoted me on the job they needed to do. That was my only day off, so I needed to pick up my car. Made another the next week on my next day off. Took it in, just to get a call a few hours completely telling me about a whole different job that needed to be done and quoted me double of the first quote I got. Was not prepared to pay that much, so I paid $50 to be inconvenienced twice with no work done. Totally annoyed , not happy
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October 2023 by Thomas S.
I would not recommend this mechanic shop, as they are not consistently responsive and they will be at around the bush with your car problems and not listen to the customer. I was up-charged 3 times in a row to not fix an issue with my car. I hadn't had it long, but they claimed to have the most state of the art equipment, software, and master mechanics qualified to work on my particular brand and model. But ultimately it caused me to sell the car 2 months after buying it. Overall, I have had bad experiences with 2 separate cars, and I would not take a complicated or problematic car to this shop, as they will ensure that it becomes a huge money pit for you with little regard for your pocketbook. Especially, do not take a German car or a high mileage car to them. They will overcharge you for diagnostics, maintenance, and will do nothing but put you on the back burner and beat around the bush. They did ok taillight work on my beater, but they butchered the extended diagnosis on my Audi. I wish I had read their Yelp reviews sooner. Be prepared to pay dealer prices or more, and expect to have to badger them until they look at your car. Young and conscientious car owners beware of being upsold and disregarded at every turn. They are reasonably nice people, though.
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September 2023 by Brian Zaph
Tough to find honest and personal people these days. First time I have ever been to Woodies and felt comfortable right away. Very knowledgeable, and not pushy for additional services like most places. Even drove me home and back so I did not have to wait at the shop.
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August 2023 by morgen Cvetko
We LOVED the service we received from Woodie’s! They were able to address and fix the issue in a timely manner. One of the best perks, they offer a courtesy driver for those within a certain distance of their shop.The only thing I would change is letting people know when their car is going to take longer than expected. We were told our car would be finished on X date and it wasn’t finished until the following day but no one called to tell us so.Apart from that, they found and fixed the issue within 3 days and it was reasonably priced. We will be back in the future!
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August 2023 by Chris Pratt
They charge a ridiculous amount for a simple oil change and refuse to do a quote. Never do business with a place that wont provide a quote
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July 2023 by Daniel Coyle
They are always very friendly and trust worthy. This time they found an issue we have been fighting for months and thought it was going to be a Transmation. Turned out to be a broken control wire.
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June 2023 by Bill Edler
I was traveling on the 2023 Hot Rod Power Tour when my AC system had issues. I made an appointment at 8pm the night before for the next morning. They got me in and back on the road with cold AC within 2 hours. If I lived in NC, I would let them do all my automotive repairs. Thank you guys again for the speedy service!!
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May 2023 by Charles J.
Perhaps the worst experience of my life at the Huntersville location. After making promises multiple times and failing to deliver on any of them, they proceeded to get angry with my daughter and lecture her to the point she's in tears. Never use Woodies.
