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August 2025 by Cassie K
Gabriella, ⭐️
was amazing! She explained everything clearly, made the process super easy.
Great customer service!
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August 2025 by G
I went to get service done today. Jesse served me he did a great job, very helpful and nice. Very fast work.
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August 2025 by Alan Hiza
I recently had Express Oil Change and Tire Engineers in Indian Trail replace my fuel pump and change a rim on my Nissan Frontier. I couldn't be happier with their performance! I've taken my truck there before and they are consistently professional and affordable. They always go above and beyond to satisfy the customer. I highly recommend Express Oil Change and Tire Engineers in Indian Trail.
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August 2025 by Justin Davis
I always come to this location because Jesse is great! Gets you in and out in no time.
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July 2025 by Scott inge
It took a lot longer than expected. They had problems with replacing the air filter. They didn't even apologize.
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July 2025 by Liam Collins
I recently went to Express Oil Change & Tire Engineers for a routine oil change, and they overfilled my car with oil. Not long after, my engine started having issues. I took my car to Scott Clark Toyota as soon as possible to prevent further damage, and they diagnosed the problem as being caused by the last oil change, which was done at Express Oil.
I went back to Express Oil with all the evidence, including my receipt and Scott Clark’s diagnosis, and asked for a reasonable reimbursement of $300 to cover the repairs. I didn’t feel like I was asking for much, considering they caused the issue. Everyone at the shop was polite and respectful, except for the older shop manager. Despite my efforts to reason with him and explain how unfair this situation was, all he would offer was $25 off my next oil change. He denied everything and acted like it wasn’t their fault.
While the rest of the staff were kind and professional, my experience with the shop manager was extremely disappointing. Mistakes happen, but refusing to take responsibility when clear evidence is shown is unacceptable.
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July 2025 by SM Inflatables
Jesse always treats every client with professionalism, patience, and with a sense of urgency. I come here because of Jesse. Thank you, Jesse for all your help when it comes to my vehicle
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July 2025 by Debra Baker
Extremely courteous and professional! Answered all my questions and really looked at my car’s needs. Jesse offered to check my “cabin filter” that I knew nothing about and it cleared up a problem I was worried about. Very pleasant experience from the time I was greeted to the time I left!!
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July 2025 by Joel Torode
Can’t say enough about this place. The staff are pleasant and knowledgeable. No hard sell of services they just provide the information and look to you for any decision. Get my oil changed here and been pleasant every time and worth the drive.
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July 2025 by SpurlocK
Both times I've been in this location, my quoted time was always beaten. They're nice, quick, and very upfront with their pricing. I recommend this particular location to anyone needing quick service.
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July 2025 by Angel Martinez
Great mechanical work and best attention from the manager Logan. Keep it up, sure to come back!!
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June 2025 by Allen Miller
It was the day before I had 1000 mile road trip planned to leave at 7 AM the next day when I realized at 4:30 PM all of my tires had steel cord showing. I called and spoke to Logan, who assured me they would be able to get the tires changed before they close at 6 PM. Less than an hour later, they had replaced all four tires, changed my oil, checked all of my fluids and had me out the door with a smile on his face. Thanks for the good work!
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May 2025 by Ceddy
Every time I come here, both Jesse and Logan offer up some of the best customer service I've ever received. They're extremely polite and honest about whatever work needs to be done. I honestly don't want to go anywhere else. Give these guys a raise 🤑
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April 2025 by Ralph Serrapica
I can not rave enough about this place , each time I’ve been there, the Manager , mechanics and every technician was so very nice, well spoken & courteous. Everyone had the most pleasant attitude. Expressed Oil Change, Tire Engineers ya’ll are doing something right , and it shows at the Indian Trail Shop. Both visits came after two failed attempts of repairs. Both Managers John and then Christian went out of their way to resolve, help, and got the job done. They showed concern and empathy which is rare today in so many circles. I was in the same business in NY and it was refreshing to see professionalism, manners , good service, and fair pricing. You feel like family from the moment you walk in. I highly recommend this place for your cars needs. Thank you Jesus!
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April 2025 by Carolina Drone Photography
In and out service... Friendly and great work ...
