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February 2024 by Liz Matos
Excellent service. Always accurate, professional, and friendly.
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February 2024 by Folayemi Ogar
I felt good with service and they took out time to explain things to me.
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February 2024 by jeanluca
Afraid to do an oil change on my car. Once lost my sister’s car keys for over an hour. Completely unreliable place. Go to Goodyear
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January 2024 by C R
Fixed my problem in a timely manner. Excellent customer service.
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January 2024 by Stevan Baker
They got me in likety-split and finished early, has never happened at a Firestone before.
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December 2023 by Josh Scheerer
The dude that checked me in and out had no idea what he was talking about. He couldn't explain the technician notes on the paper he gave me. Didn't get an itemized receipt. And Idk if this is a fair price, but I was charged like 700 bucks for 3 fluid changes and some spark plugs.Would not recommend.
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December 2023 by William W.
I have a 2023 Chevy and I hate taking the car to the local dealer for repairs so I scheduled a brake service with this Firestone as a recommendation the company I work for. When I arrived, the older gentleman (I didn't get his name) asked me to explain what was happening with the brakes. He advised me that they would love to have the business, however it was in my best interest to take the car to a dealer for the repair since it appeared there was a bigger issue then just brake pads. The car is still under warranty and the repair could be expensive. He was honest and was looking out for my best interest. For all my other cars, that wins my business in the future for sure! Thank you for being an honest business!
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December 2023 by Ron Collins
Conveniently located and very friendly staff. Prices weren't outrageous and they explained everything. They don't force you to do anything
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December 2023 by Gina Pappas
Took me right away. Super friendly and quick. Brian is the best.
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November 2023 by Megann Brown
Took my car here Monday, Oct 23rd, and now my car jerks like a quick jolt when I accelerate after stopping and putting it in gear. Never once did that before I had my oil changed here. I am NOT happy at all. I was called twice to let me know about things needing to be done on my car. I've been driving perfectly fine. On that Tuesday, after it got changed here, my car starts acting up. You need to hire some competent employees who know what they are doing and care. I am going to be taking it to my dad's long-term mechanic and see if he can figure out what they did to screw up my car. If my car engine messes up bc of this, I will sue to the fullest extent I can!!
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October 2023 by Chris N.
would give them a zero if it was an option. had them not put the plug in for an oil change about a year ago. took it back in and the new manager asked that I give them another chance. he had been sent to this store to "fix" it. well, had another oil change and the left the oil cap off. manager was rude, refused to address the situation, and could not care less about the customer. also refused to have a regional manager call me. referred me to an 800 number. they had their chance to simply make it right. they failed.
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September 2023 by Jamison
I went to this location a total of 4 times and they couldn’t complete an alignment job for me. I was missing a camber adj nut and they directed me to a hardware store to try to find something that would work??? Didn’t offer to order part. I ended up ordering the part and on the 4th trip they said the part wouldn’t work. At that point I gave up and went to a Ford dealership and they were able to help me in 1 trip with the part I that I brought to Firestone. I will never visit that location again. I definitely would not recommend
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September 2023 by Jamison Sampson
I went to this location a total of 4 times and they couldn’t complete an alignment job for me. I was missing a camber adj nut and they directed me to a hardware store to try to find something that would work??? Didn’t offer to order part. I ended up ordering the part and on the 4th trip they said the part wouldn’t work. At that point I gave up and went to a Ford dealership and they were able to help me in 1 trip with the part I that I brought to Firestone. I will never visit that location again. I definitely would not recommend
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September 2023 by A Sanders
Service is 100% better under new management! Definitely going back for all my cars needs.Service: Oil change
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May 2023 by Whitney R.
They got me in and out super quickly! They were very honest in regards to what my car needed without trying to push repairs. 10/10 would recommend
