Gerber Collision & Glass in Indian Trail is a highly trusted auto body repair shop that offers quality collision repairs backed by a National Lifetime Guarantee. They repair all makes and models and provide free written estimates. Customers consistently praise the shop for their excellent service, professionalism, and attention to detail. From the first contact to the completion of repairs, the team communicates clearly and keeps customers informed at every stage, which builds confidence and trust. The repairs are described as flawless, with vehicles often looking like new after work is done. The staff is friendly, efficient, and goes above and beyond to ensure customer satisfaction. For minor issues, such as cosmetic repairs, the shop demonstrates integrity by offering free adjustments or securing parts at no charge. Customers appreciate the honesty and thoroughness of assessments, especially when dealing with insurance claims or unexpected damages like deer collisions. The management team, including the business owner and general manager, is highlighted as energetic, knowledgeable, and dedicated to high standards. Overall, Gerber Collision & Glass stands out for their exceptional customer service, transparency, and commitment to quality, making them a top choice for anyone needing collision or body work. Their reputation for reliable, high-quality repairs and outstanding customer experience makes them a recommended and trusted auto body repair center in the Indian Trail area.
Perfect work and attention to detail as always. The staff is awesome and proactively kept me updated throughout the entire repair process.
November 2025
Professional and friendly service all around. The communication of progress via text updates allowed our family to plan accordingly. The finished product was excellent; not to mention, the vehicle was seemingly detailed inside and out, fantastic.
June 2025
So far, my experience has been great. Lauren at the front desk is very friendly, and Marcy gave me a clearly explained estimate for the work my car needs. I'll try to update after the work is finished.