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February 2024 by Steve Hicks
Gave me same price for same new tire as two years ago.
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February 2024 by Jennifer McDilda
The lady at the front desk was so nice and they handled my tire issue well.
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February 2024 by Eric D
Love these guys, definitely my go to. Always excellent customer service, great products and services.
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February 2024 by Crystal Jackson
Love them!! From start to finish everyone was super kind and it didn't take long at all to get my tire patched up!
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January 2024 by Stephanie Levin
I can't rave about this place enough!! The manager (Sam?) Is so friendly and cares so much about your time being there. He will offer assistance when things don't work out as planned. Also, they have free wifi, free drinks and so close to walking distance to movies, nail salon, restaurants!! Perfect to do while you wait for car repairs!!
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January 2024 by John Ohrnberger
Great customer service squeezed my car in on a Saturday for a pretty big job will definitely be using them again
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January 2024 by Kaitlyn Sirico
I have gone here for many things and have always been pleased but this most recent incident they went above any beyond to help me get my car fixed and ready for when I had to work and my inspection done in time. So thankful for their hard work.
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December 2023 by Calvin Hillie
Great staff, good tires to choose from. Relaxing atmosphere!
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December 2023 by Josh Montenaro
I've been going here for a while to get things fixed on my Cars. Sam is a great an honest manager. Julie, Caleb and Richard are great at telling you what needs to be fixed and not trying to up sell you. They do make suggestions but I've never felt pressured to do more than what was needed to be fixed.
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December 2023 by Rene Taylor
Great service. Checked in needing a wheel alignment. There was no waiting. Completed the service in about 30 minutes. Drove away and noticed the steering wheel was not aligned. Drove back and they corrected the problem at no extra cost.
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November 2023 by Isabella Muzo
Great experience getting new tires this past weekend. The techs were informative and timely with rec time for service!
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October 2023 by Thomas Jennerich
I am so happy with the service here. My brother on his way travelling to me got a flat tire 100 miles away in the middle of nowhere. There were no tire places close by for him so he had to do the rest of the ride on a donut. So, I called Goodyear, let them know what his situation was, and even though it was late in the day and were completely booked, they were completely sympathetic. They decided they would help him out and change his tire for him. I believe it was Julie on the phone that was so nice and accommodating as well. Thank you!
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September 2023 by sherrie allen
I had a very scary incident in my truck 4 days ago. The safety issue of wobbly had me question whether to sell it. I refused. Took it to Goodyear in Indian Trail. I found Sam, was now the store manager there. Instantly I knew it was going to be fixed correctly. I have used Sam for 10 yrs at a different store. Sam knew I was scared of driving it. He and his service tech Trevell worked very hard and did not give up on me or my beloved truck. They accomplished the safety issue to a safe and great driving truck. I can't thank them enough. I have to also thank Julie , customer service for staying beyond for me to get this finished. When you go from your truck almost flipping over on you going 70 mpg to complete satisfaction, you know this is where you need your vehicle to be fixed. Thanks doesnt seem to be enough.
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September 2023 by Shena Chambers
I went into check on details regarding my husbands vehicle. There were 2 ladies at front desk neither greeted me. I stood there for about 10 minutes while they talked amongst one another about what to tell a customer about his vehicle. I grabbed one of the managerial card and walked out. Customer service is everything especially when the customer is paying for repairs on their car. I told my husband find another place to care for his vehicle.
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August 2023 by Coral T.
3 stars because that's your current rep, and I'm honoring that since haven't been! --- THE Weirdest phone call ever. "Samuel", shout out to you, you knew this was coming. Full disclosure, I had se a reservation for an oil change, nothing crazy, saw an ad, needed one. I called to check in how long approximately they anticipated it taking as I had a commitment following. Sam, this is where you started giving the wildest reasons why I may not even get out of there with one tonight-- potentially failed inspection (warranting state law immediate fix), bays breaking down hydraulics, not knowing repair depth, etc. It just kept getting weirder and more like I shouldn't trust them. I canceled my appointment.
