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September 2023 by Premier Plastics
Excellent work and service. My daughter had a Lexus LS400 that was not running well. A mechanic at another shop told her he would have to take the engine apart and estimated it would be $7-10K. We took the car to Indian Trail Imports for a second opinion. Josh quickly diagnosed an electrical issue and replaced the car's computer. The car runs perfectly! Thanks Josh!
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September 2023 by Peter Monkiewicz
I am so pleased that I have discovered Indian Trail Imports garage in my area near Wesley Chapel, NC.I had my VW serviced by another shop specializing in imported cars, who gave me a quote for nearly $3k.I agreed to some of that, but looked for a second opinion regarding the most expensive item on the list beingan axelrod shaft replacement. I had the issue re-examined by the Indian Trail Imports owner Mr. Joshua, whostated there was nothing to be done, the axelrod did not qualify yet for replacement including the rubber boots.He did not charge me a penny. I feel very lucky and appreciative for the honesty and the whole experience ofinteraction with staff, in person or over the phone, whether it was the owner or the employees. Joshua and histeam consider service quality, honesty and customer satisfaction key characteristics defining their businessmodel. I have experienced just that! Thank you very much, Joshua and team!Service: General repairs & maintenance
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September 2023 by Mike Robinson
It's nice to find a shop that doesn't throw parts at a car til its fixed. They actually test the part to make sure it's bad.
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July 2023 by Robert Powell
I've taken many of my vehicles to Indian trail imports and can rate them the best place to take all your vehicles for any repairs.
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July 2023 by Robert Orsi
Was just recently referred to them. Honest guys who do excellent work. Handled two of my cars. Highly recommend!
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July 2023 by Al'ona Plukchi
I had a great experience at this auto shop! The staff was friendly and knowledgeable, and they were able to diagnose and fix the issue with my car quickly and efficiently. They even provided a detailed explanation of the problem and the steps they took to fix it. The prices were also fair and transparent. I highly recommend this auto shop for anyone in need of reliable and friendly service!
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July 2023 by Gwyneth Pot
I recently had an oil change and was extremely satisfied with the service. The staff was friendly, knowledgeable, and efficient, getting me in and out in no time.
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October 2022 by Jim Benonis
Wow, what a find! I wish all businesses functioned like Josh and the team at Indian Trail Imports.The fan for the air conditioner in my Audi suddenly stopped working in this scorching heat. I called both Audi Charlotte (where I typically serviced my vehicle for the last 7 years) and Audi Northlake and the earliest I could get in at either place was mid-November - just in time for winter! Audi also gave me the option of leaving my vehicle there for 2 weeks, and they might be able to work on it when they were able to get to it. How is that for premium service?!I did a quick google search and found Indian Trail Imports located close by with great reviews. Josh answered my call and could tell what was going on by my description over the phone. He was very busy so didn't have an appointment for another week or so, but said if I could stop by today he could show me a trick to keep my AC working until he could fix it. I was there within 5 minutes and he realized my fan motor was completely dead. At that point he said he could squeeze me in today if I could leave it for a few hours. This was at 10 am this morning. I told him I could leave it for a few hours but had appointments this afternoon. He ordered the part, had it delivered, replaced it and had me back in my car within a couple hours. All for a fraction of what Audi would have charged me and months sooner than they could deliver.I feel like an idiot for going to Audi all these years. Never again. Josh and Indian Trail Imports just earned a loyal customer. Thanks Josh!Services: A/C installation & repair
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October 2022 by Brandon
These guys are top notch.Been looking for a skilled independent Volvo specialist for a while now and struck gold with these gents.A+
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September 2022 by Michael S.
I tried to get our Audi serviced at the dealer. I was informed there was a two month wait. The second time I was dissatisfied with this dealer. I needed to get the service done and called Indian Trail Imports. They got me scheduled and I was in and out in no time. I have found my replacement for the Unresponsive Audi dealership. Thank you.
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July 2022 by Sara Sheppard
If more people were like these people, the auto repair industry wouldn’t have such a bad reputation. I called this place on a whim (honestly based on the high reviews) in desperation bc two other auto shops couldn’t solve my problem and this was a last ditch effort to find a solution before buying a new car. They didn’t have immediate availability but were able to squeeze me in a few days later. My problem ended up only costing $211 to fix and my car now runs perfectly. They are very educated, trustworthy, and great at communication. They also quoted me $325 to fix a non-mechanical, yet annoying problem with the steering wheel that had previously been quoted by another local shop at over $1200. Their pricing is beyond reasonable. As long as we are in the area, all of our vehicles will be coming here when they are “sick”.Service: Transmission
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June 2022 by Sara S.
If more people were like these people, the auto repair industry wouldn't have such a bad reputation. I called this place on a whim (honestly based on the high reviews) in desperation bc two other auto shops couldn't solve my problem and this was a last ditch effort to find a solution before buying a new car. They didn't have immediate availability but were able to squeeze me in a few days later. My problem ended up only costing $211 to fix and my car now runs perfectly. They are very educated, trustworthy, and great at communication. They also quoted me $325 to fix a non-mechanical, yet annoying problem with the steering wheel that had previously been quoted by another local shop at over $1200. Their pricing is beyond reasonable. As long as we are in the area, all of our vehicles will be coming here when they are "sick".
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March 2022 by Dave Whitehead
After the service I have received, it would be a crime not to share my feedback. Josh and the team over at Indian Trail Imports are simply the best at what they do. I have been bringing my cars to be serviced with them for 6+ years and I always get quality work, a fair price, and exceptional service.My current car is a Range Rover Evoque which has had a couple of issues. The turbo stopped working around 80k miles (typical), and the team replaced it for a fraction of what the dealership was asking. When the turbo stopped working again recently (114k miles), I feared the worst, but Josh found a simple solenoid issue ($160 part) and I'm good as new again!The biggest surprise was when my AC started having issues. The dealership had already charged me big for some diagnostics, then told me that they needed to replace a complicated high pressure line that was going to cost $3500!! Josh took a look, diagnosed a leaky Schrader valve, topped off my refrigerant and had be back on my way for a couple of hundred bucks!These guys are total life savers when it comes to maintaining your vehicle. Stop by and check them out. You won't be disappointed!Service: Air conditioning
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February 2022 by Carole Sorrell
First class service! They do not perform unnecessary work. Very diligent in diagnosing issue. Owner Josh is a man of integrity. I highly recommend Indian Trail Imports.
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January 2022 by William Cuthbertson
Indian Trail Imports is always good at one of the most important choices for work needed on any vehicle not just imports and that is honestly. We have used them for a long time and will continue to in the future. I will say that their knowledge of any brand of automobile is top notch.