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November 2023 by Russell Moncure
Tonya was very helpful and got us all set up really fast. If you need storage space in Indian Trail, stop by and Tonya will take good care of you. ??
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September 2023 by Shane Efird
Tonya was great showing us a unit and doing my rental.
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September 2023 by Lisa Bishop
Friendly fast courteous service. Clean and easy access to unit
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May 2023 by Pam Wagner
I went in a few weeks ago and was greeted by Crystal. It was a great experience. Crystal answered all my questions, showed me what packing supplies I would need to make the best to to fit everything in. You made all this so simple Crystal, thanks again.
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April 2023 by Brandon Johnson
This location is an absolute nightmare to deal with. No one is ever in the office and good luck getting a call back if you leave a voicemail.
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June 2022 by Ben Blackburn
Do not rent from this place. They do not have security at the top of the walls therefore somebody can just climb over to the next unit. Also, they will increase your rent once you move it by 20-30%. Scammers trying to get house rental prices out a storage unit.
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May 2022 by Sean Gist
This place was good when it was Indian Trail Storage. Since Public Storage purchased it we experienced 2 rate increases in one year and the person working there is extremely rude. Moved our stuff out and then had a cleaning fee charged when there was nothing left in the unit.
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November 2021 by Stephanie Robinson
Wonderful and clean storage facility! The check in process was quick and easy. The facility is very clean and carts are available for easy loading into the units. Not to mention all units are ground floor which makes it very convenient.
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October 2021 by Adam Couick
Store your belongings elsewhere. Spent $2,500+ for storage over the course of a year. I went to clean out my unit and found a huge teddy bear on my car (apparently pushed over the top from the adjacent unit). I took it up to the office so it could be returned to the owner and they refused to take it. They told me I must dispose of it or be charged a clean-out fee for the teddy bear. Trying to do the right thing and these people are too ignorant to make that happen... they just wanted to quote a "policy" that didn't apply. Spend your money elsewhere! Never again. They deserve 0 stars for their stupidity.
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September 2021 by billie millikan
Michael has been awesome to work with. He lets me park my trailer overnite. He is a great manager. Glad we picked Indian Trail Self Storage. The units and storage area are clean and well taken care of. Debbie works weekends and is very helpful.
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September 2021 by Jordan Hasenmayer
Indian Trail self storage has given me a wonderful storage experience. Someone is always there to help you or answer any of your questions. The facilities are clean and easy to access. They have carts and other things that you may need to help move your heavier items in. I would recommend this facility to anyone looking for storage!
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September 2021 by patricia thomas
I have had my unit for less than a month, and my experience, so far, has been great! When applying, the manager was polite and took the time to answer my questions and show me around the facility. The units are clean and a excellent size.
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September 2021 by Star Bright
We've been looking for a new place to store our belongings, and we are so very happy to have found Indian Trail Self Storage!!! We got there immediately after work at 5:55pm on Tuesday and Mike wasn't the least bit upset nor did he rush us out the door. He in fact, was the coolest person I've ever dealt with through storage facilities. We're extremely satisfied with the service, the location, the facility is brand new and they have more than one camera. I wish the access stayed open later than nine, but I can live with it without any problems. If you have anything that needs to be stored away, do your self a favor and go see Mike!!!! Thank you Indian Trail Self Storage, y'all have took the worrying of whether or not our stuff is safe completely away. Kudos on a job well done!!! ?????
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August 2021 by Bethany Dedmon
Absolutely love this climate controlled storage facility. It is so clean and the staff was so kind, knowledgeable and willing to show me the the unit beforehand. They have carts to use which make loading the unit very convenient. I would highly recommend Indian Trail Self Storage for all of your storage needs!
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August 2021 by Tanya Dunklee
I went in yesterday to get a unit for the first time in my life that I had to do this. I chose this place mainly because it was new but also because it was in a perfect location that I pass by just about every day. Little did I know when I went in that the staff was super knowledgeable and kind. That they would have everything I needed in one place and that the units are inside a climate controlled building which is better for my stuff. I’m glad I chose to come here and trusted them with my stuff. I definitely recommend them for all your storage needs!