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March 2024 by Jefflittle1975
They guys are great! They do a lot of printing of plans for me and today the did some computer work for a PDF file and they got it exactly how I needed it. They are definitely your go to place for large prints and PDF custom work. Thanks UPS Indian Trail!!
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March 2024 by Myra Castille
Mailing document
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February 2024 by Yolanda Holmes
This store is remarkable always helpful and very patient with customers hope they never change.
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December 2023 by Steve Reviews
The packaging was the very best of the best and Customer Service was second to none! In ten (10) I have never received a package that the contents (although very fragile) came packed better from a factory. I would have to give this UPS Store a 10 plus in customer satisfaction. Thanks for a job well done!
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October 2023 by Elizabeth Hart
I really appreciate the owner and associate at this location. I had a ton of Amazon returns and they were patient with me and very helpful. I never felt rushed and they were workable around me when I hand to keep returning to my vehicle for more items. I will definitely be back to this location!
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May 2023 by K N.
The staff training of this store is under average. An inexperience staff, he always had hard time to issue a proper receipt like he couldn't print multiple return items on a single receipt and had to scan every item all over again!He recently issued an Amazon return item with an Amazon reference number instead of UPS tracking number?!So, customer had to make a call to Amazon to find out what is status of return and got a UPS tracking number from Amazon, so since this return had a UPS tracking number then why he didn't give me that tracking number?!If I had a UPS tracking number on a receipt, I would track the items status instead of make calls around to UPS and Amazon!In fact, all Amazon returns I had with UPS tracking numbers every time from any UPS stores except this time!
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May 2023 by Joseph Davenport
I believe customer service means so much more when doing business so that’s why I’m giving this store a 5 star rating because every time I come here weather it’s a pick up or shipping it’s always a very helpful experience!!??
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April 2023 by Vikki Schultz
So I just came to the store today and I have to say they’re the most unprofessional employees working here. Only one employee was serving customers which he’s always very kind and professional. But when I walk in and he’s taking care of customer while a girl is sitting on the counter and talking with two other employees and I’m standing there with boxes in hand shows how unprofessional they’re to not service me. The one tall kids took care of me as well as other patrons, while his co-workers did nothing. Lazy!!!
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April 2023 by Big Dreams With KATE’S FAMILY.
The owner of this UPS Store isn’t kind person at all, If you ask for help he will not help you worst place ever.
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March 2023 by Linda Stamp
Great customer service from three very nice people at the Indian Trail UPS store today. Yogesh went above and beyond to assist me after I left the store and called back for assistance with tracking for my Amazon return.Thank you!
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February 2023 by Harvey Hunt
Had to return a Amazon product was in and out in 2 Min the lady's were very quick and helpful.
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January 2023 by Sarah Haverlock
The best UPS Store around!! I ship often and need reliability and this is by far the quickest & most helpful store I've ever used. Highly recommend!
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December 2022 by Devin Miller
Best ups store anywhere in the country!! This very nice employee named kaleb helped me pack my Pokémon cards without any judgement towards my character! Also very nice lady helping out named Karle picked out the right sized box!! Keep killing it guys!!
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October 2022 by _.hales._
I come very seldomly but I came not long ago to drop off some stuff and the packaging was disputed by the female clerk #17379 which I could’ve sworn I picked drop off w/o having to package them like I normally do but I looked and it said differently which was fine I don’t care to pay for boxes or bags. Anyways the main problem was that she was not welcoming came to help me with a bland attitude. I had screenshots of the QR codes and she scanned one and asked which one that one was and I said I don’t know there photos not on the app I thought it would give a description to her like normal and she got rude and started over talking me and asking about the descriptions etc. Not to mention she started scrolling through my photos since she didn’t listen that they were screenshots. Anyways I opened the app and she kept asking what that one was and I kept telling her the QR photos are the same so I’m not sure then she huffed and scanned the one saying well it’ll tell me when I scan it if it’s double scanned or not. Eventually we got done I paid $3.20 or so for some bags to ship it with and she handed me the paperwork and I left. No ending to the conversation or anything.The whole situation was uncomfortable and I think I’ll be going else where going forward.
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October 2022 by Ken Kuehn
Courteous, efficient, knowledgeable is how I rate this UPS store. We had several documents to be witnessed and notarized. They handled this professionally.5 star
