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December 2023 by Clay D.
Pitiful. I had a 7AM auto appointment for tire installation. Doors didn't open at auto center until 7:15AM. I was told that only one technician showed up to work and understandably couldn't do any work due to safety concerns. Auto center was unable to tell me when another technician would arrive. I went to service desk to be told that there was a call out last night and they weren't sure when another tech would be in. The manager (Coach Mike) was too busy to come speak at the service desk. I went back to the auto center to get a refund on my tires and to cancel my appointment. Associate had to call another person over to process the refund. After some back and forth the refund is allegedly processed but no receipt was able to be given.To summarize, I took time off of work to:- drive 20 minutes to Walmart, - wait outside in the cold for 15 minutes, - walk around Walmart for 20 minutes asking questions, - drive 20 minutes to work, only to maybe have still been charged $600 for tires when it was known that there was a call out the night before and no notification given to appointments. Pitiful.
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November 2023 by Edison J. Villarreal
Waste of time and terrible customer service, as they may not have the tools and car lift necessary to do their job. I never buy tires at Walmart again.
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November 2023 by Jodi Price
$15.00 tire patch and able to shop while waiting. Text notifications about vehicle progress. Definitely recommend!
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November 2023 by Cris Rodriguez
I go to this Walmart tire even though there is one closer to me in Monroe. The staff at this location are friendly and they get the work done fairly quickly. Always get an appointment if you can.
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October 2023 by Daniel Floyd
2.5 hr wait and no service. Techs nowhere to be found. Whole system needs a wake up call. Advise future customers to seek service elsewhere.
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June 2023 by emily boyer
I had a poor experience here. I was greeted with a rude temperament and a lack of willingness to help. I was told the wait would be an hour and a half, to which I waited and checked up on the status of my car after that. She proceeded to tell me it would be another 2 hours, raised her voice at me and interrupted me on multiple accounts. It was disappointing to be treated with such hostility, and was not worth the wait or the cheaper price. I took my business elsewhere after this incident.Service: Oil change
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June 2023 by Francy Rodriguez
I made an appointment to buy new tires and get them changed. They were quick and did a good job. The staff was nice and the receptionist friendly.
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June 2023 by Fire Drawn
Haven't been able to get an oil change for 3 weekends now. There's never anyone working.. went there at 5 today and was told they closed at 4. Sign says 7
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May 2023 by Casy Vanderbush
Lynn in the auto care service department was absolutely amazing!! We need more people like her working at every company ?
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April 2023 by Ryu Fan
Nice guys. Could be a little cleaner in the waiting room. Can’t expect much from Walmart but wi they need to reset my oil indicator next time. Small things like the window sticker for next change is always nice to have but they didn’t hit on these small details. Usually very happy with them
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February 2023 by patrick belsan
They got me in quickly and installed my tires within an hour.
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January 2023 by Diane
This is a great place to get your tires done. Jess and Johnny we're great, saved me a lot of money and didn't try to rip me off. Thank you so much!!!
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December 2022 by Sylvia Horton
Awesome service. Indian Trails is the best place to go. They are Professional, nice, and actually do their job. Highly recommend
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October 2022 by Orlando Kyser
I came in to get my oil changed, and now my car is pulling to the left. The price for the oil change is great, but to have a new problem with my alignment was not worth it.
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October 2022 by John Oppold
Deanna will take care of you even if you use Google translate.