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May 2023 by Douglas Brown
I have dealt with this bank since 2015. I had two problems with online merchants drafting my account but WF set them straight and showed me what I did wrong. They even showed me how to bank by phone when I had a broken back. I have never had a single problem with WF at Indian Trail. They know I'm not perfect and helped me understand what I did wrong. I love this bank
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May 2023 by Carlos Figueiredo
The staff that works there are a absolutely wonderful and helful.
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June 2022 by V M
Horrible bank and horrible employees. Closed my account and kept the money. Not a safe place to keep your money.
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September 2021 by nadia b.
I recently found this location after trying to find one closer to home and let me just say this, I love the Indian Trail location. I don't necessarily like walmart, but I love this bank and their staff.
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March 2021 by Lisa Miranda
I have been going to this bank since they opened in Walmart. Great friendly service. Dana was so pleasant always. The Branch members are all so sweet.
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January 2021 by Tammy Sayles
Who goes to the bank to cash a check and they have no hundred dollar bills at Christmas time???? Isn't this a bank??? Finding a new bank!
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November 2020 by Karen Reid
Has been a customer for many years. Adam and his Team has always been professional and very personable. I recommend very highly.
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October 2020 by Relax Crew
The branch manager was very nice and awesome.He made me feel at home.Love this man ?
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October 2020 by Nxce Bape
The branch manager was very nice and awesome.He made me feel at home.Love this man ?
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July 2020 by Jammer434
This location needs to hire new employees. The tellers here were rude and unfriendly when I went to make a deposit.
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January 2019 by Aaron Camp
If you ever need to talk to someone on the phone, be prepared to use this app. You'll end up having to call around from location to location. I was there last week. There were 6 staff members and 3 customers. The ph rang and rang & everybody was ignoring it. I've noticed this countless times at different branches. My account has been hacked 2 times in 2 years and I've had the most difficult time trying to get their help. 2 days ago, I went in to fill out additional paperwork. Today, they called and said that my account was negative & wanted to know when I'm going to do something about it. I've been disputing these charges for weeks and that's the only reason why they called? Then I asked if she could see on her end that the charges were being disputed & that's why I haven't deposited the money. Then, they immediately hung up. No update on any of my issues, just hung up. Do yourself a favor and choose a reliable bank. The only perk with woodforest is their hours. This bank is trash!
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September 2018 by Dylan
I usually don't have any problems with this bank. If I need to cash part of a check, they don't act suspicious of me and they don't say that they need to call someone to verify it like the Wadesboro bank. Idk if it's because of the crime rate in Wadesboro compared to the Indian trail one, but I prefer the Indian trail location because there's more intelligent employees at this location that know that a phone call from a phone number that I give them isn't going to very anything. It could be anyone on the other end of that phone, and they always know that my checks come from my employers. There's nothing worse than feeling like your cashier is treating you unfairly because of your skin color and trying to make things difficult for you on purpose.
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August 2018 by Eric Jojo S.
Worst customer service I have ever dealt with. Had unauthorized charges on my card and had to go into the branch and they always seem to have the worst attitudes. Wish more banks were open with these hours may just They treat customers like they are doing you a favor by assisting. May have to sacrifice and go back to normal banking hours at least you get a smile.
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June 2018 by Rhonda griffin
What a successful experience with this bank many years and always positive experiences there
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June 2018 by James Gleason
Awesome staff!!!
