-
February 2024 by lauren amat
Great experience! Breon was so much help and very understanding when there was an issue setting up my new phone. Would recommend!
-
January 2024 by Melanie Lamb
Breon was more helpful than the other AT&T western location. He was working on 3 customers at the same time and didn't miss a step. Extremely professional and knowledgeable.
-
November 2023 by Will Rodriguez
Adding new devices, Management was helpful with decisions also explaining plan's
-
September 2023 by Amy Bielma
I had trouble with the keyboard on my phone. I went here for help, and after about 30 minutes, the man was finally able to resolve my issue. I upgraded my LG phone and Samsung tablet but found out later that he upgraded me to an old version of Samsung phone (LG doesn't make phones anymore). The deal was OK because I was able to purchase the phone right then, and I got a better plan, but he could have told me the price was good because the model was older. Final result--I enjoyed my keyboard repair on my LG until the Samsung was shipped to me. My grandson will soon replace his low-grade phone with the LG. Life goes on.
-
August 2023 by Stephanie Trent
MJ and Breon were both very helpful and friendly when correcting a SIM card problem on my new phone. A+ in knowledge and customer service for both! Thanks guys!
-
July 2023 by Anthony Melso
Used to be okay but the service is bad in Jacksonville and it's horrible in Hubert and the other outlying areas.
-
June 2023 by Candace Benjamin
Went here after going to the AT&T store and got not help. Mary was so nice to work with, willing to help with what we wanted and was super down to earth.
-
May 2023 by Kaleb Koop
They were open and I waited over 30 minutes and no one was there and even security wasn't there. Terrible location. Would not recommend going here.
-
February 2023 by Gina Caratti
Broen and Eleni were extremely helpful. After being turned down for an upgrade thru the local corporate store, they went the extra mile to find out that it was a simple phone call to fix the issue. My daughter is extremely happy to walking out with her new phone.
-
October 2022 by Mary Brown
Excellent service. The rep was very knowledgeable, quick, and straight to the point. Will go here in the future.
-
August 2022 by MXCRO_ Galaxy -_-
I switched to at&t because breons customer service was great.
-
July 2022 by Joy Russo
Breon is amazing at his knowledge of AT&T He is patient and kind. We are having a hard time with AT&T and he is correcting our issues with great ease. Breon is a huge asset, he should be promoted and treasured as their employee
-
June 2022 by Mary Jones
Breon was so helpful. He is your best customer service person I have EVER had at the Jacksonville NC Mall.
-
June 2022 by Samantha Mays
Michael and Breon at this location are wonderful! Great attitudes and super helpful!?
-
October 2021 by Susan M
I went to the Jacksonville mall in Jacksonville, NC, to the AT&T Kiosk. Thomas, the sales representative, was AMAZING! He helped me set up a new phone, got me a better plan, saved me money, and his personality, as well as his knowledge, was phenomenal. He was extremely polite and courteous to boot! It's honestly the best experience I've ever had shopping for a new phone. Give that man a high five and a raise!
