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March 2024 by Tonya Tourigny
Love the new look inside and out orderd 3 different coffee's today 3/17 St. Patrick's day all came out amazing thank you to all the employees for making our day
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March 2024 by Desi Charzay
This Place is the worst Dunkin Donuts I have ever been to. Nobody really greets you, the morning shift were all walking around like zombies mad at the world. When the lady finally came to the register she was very dismissive I will never spend my money here. It's also not very clean just shut it down!!
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March 2024 by Hannah Clarke
I ordered a cake here for a a birthday. I ordered the cake on Tuesday for it to be picked up on Saturday. When I picked up the cake on Saturday there was a sticker on it saying it was made on Tuesday. I normally wouldn’t have much of an issue with this considering it’s an ice cream cake. However, the cake part of the cake tasted very funny. I don’t think this would’ve been an issue if the cake had been made closer to pickup on Saturday. Very disappointed with how it turned out.
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February 2024 by AmyJimmy Carrell
I have been here twice with my 4 yr old in both times I was not acknowledged or greeted and made to wait over 10 minutes this time I said something we are now on our way to Wendy's it was not overly busy people were coming in after me and being served before me while I'm over here with a 4-year-old jumping up and down.
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February 2024 by Milani Cruz
I usually come to Dunkin’ often to get coffee, sandwiches or ice cream but the coffee just taste like flavored sink water the food is good but the service sucks. I’ve started coming more around night and 9 times out of 10 I get a mean lady with a bad attitude who’s always rushes me even though I’m the only customer. I came early tonight at 12:41am, the store is usually open 24hrs and I usually show up at like 2ish 3am to get ice cream. I waited for someone to take my order and when no one did I called to ask if they were open. The lady said they were closed and would open at 5am and hung up on me and I didn’t even get a chance to say anything else. I was left confused and speechless. Never coming back here again even for the food ??????
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October 2023 by gacha_ tale1
Worst customer service I’ve ever encountered. Ordered from the kiosk only to be given 1 item, (waited 20 minutes), and when I asked for the rest of my order, the employee looked dumbfounded and confused. I had to explain my order again. She brings back half the order, now, all we need are the drinks. I tell her the drinks and wait for 10 more minutes until I have to go back to the counter and ask where my drinks are. At this time (20 minutes later) I’m upset and raising my voice, the manager comes over, asks what a Naked green machine smoothie was and laughed at me, as if I made up the drink. ??♀️ Then, 5 minutes after that, we’re told they didn’t have the drinks we ordered. 30 minutes of waiting, not getting our drinks, we finally were given a refund, ONLY for the unavailable drinks. They didn’t even offer us other drinks in replacement, not even a sorry. I was treated like a Karen for being upset that it took 30 minutes for us to get 3 donuts and 1 drink. The manager was smiling and laughing through the whole thing until I said something about it. Don’t go here, it’s not worth it to be treated like trash and like you’re stupid, when in reality the manager and employee were the stupid ones.
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September 2023 by Morgan Shepard
Prompt service. Wonderful knowledge of products. Ford was AMAZING and had exceptional customer service
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July 2023 by Alex Batease
Awesome place to bring anyone!!! Service is awesome and the treats are even better!! ?
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June 2023 by Kelly B
Service was good. Portions was good. But peanut allergies beware I found an almond in my vanilla icecream.
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June 2023 by ashley
Dylan and Amir and Tabitha are the BEST ever ! fast & friendly service! we always go here <3
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March 2023 by Courtney Ann
Stood in line for 10 minutes with my bf being completely ignored by employees. They kept looking at us but didn’t say they would be over to help, didn’t utter a single word and talked amongst themselves. Never got served so we walked out. It was 4pm on Friday 3/10/23 they were fully staffed and the store had only two other customers waiting along with us. Girl with the blue hair who works the BR counter needs to be trained in customer service. Highly recommend hiring adults over the age of 25, these kids running the place can’t handle it.
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March 2023 by Stephanie Fuller
Stood in line for 10 mins just for ice cream. They were not that busy. The manager cracked a joke with an another employee and me and the kids walked out and went to Ritas. When other customers are being ignored and not taken care of not a good moment to crack jokes.
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March 2023 by Gabriel Lawrence
The quality was great, we had to wait sometime though. Everybody was nice.
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January 2023 by Molly S
Stood in line for like 3 mins without anyone helping us. The guy pretended we weren’t there and the older lady acted like she didn’t want to be there and was annoyed. She didn’t tell us where to pay and didn’t really say anything to us. Definitely needs cleaned and better management.
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September 2022 by IIINorCal707III
Literally every time I come here to pick up a DD order they're out of something without fail, I have to call the customer or text them or have them call Baskin Robbins about there order everytime I come here
