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February 2024 by GammaFam
Friday, January 19, 2024Our 3 month old daughter got her ears pierced. Brittany very professional and sanitized everything. The process was quick, simple, and was explained thoroughly. It hurt hearing our daughter cry but honestly within seconds she was laughing and giggling once her daddy grabbed her and hugged her.I definitely recommend Claire’s for ear piercings.
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February 2024 by Fernando Lucero
Maylan & Brittnay were gentle and great with my 3 year old!!! Highly recommended.
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April 2023 by Lailah Amour
If you are a black or Hispanic person, do not shop at this store. My friends and I were racially profiled and the store manager physically touched me and accused us of stealing, while I am a customer who has spent money here countless times. It’s sad because I love this store but I won’t be returning until the racist manager there is dealt with. I believe her name was Cassandra but she could’ve given us a fake name. This was around 6 pm, 3/28 Tuesday evening.
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March 2023 by Jelanni Reyes
the much older employee on 02/19/23 had horrible customer service when it came to checking out. I’ve never seen someone try and make a larger sale by shaming and being disrespectful to someone for not wanting to buy more than one item.
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December 2022 by C A
It was great to my daughter was able to get some plush stuffed animals and some ear rings of course.The place was exceptionally clean and very well lit.The guy that checkout the order was friendly and helpful as well.??
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November 2022 by Kennedy
Store is always a mess earrings, rings, bracelets, products mixed up in random places. There are always boxes and trash bags in the way when you look around! Buckets filled with jewelry all around the store. Manager is extremely rude and will argue with you! I would never shop in this specific store, Claire’s in Wilmington is better I would go there instead.
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September 2022 by Amanda Anderson
My 10 year old was determined to get her ears pierced. Selena and Amanda were very patient with her. It took multiple attempts. We actually left and returned. They were very gracious and comforted her. Thank you!
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September 2022 by Melissa Lawton
Absolutely HORRENDOUS customer service. I would never recommend this place! Things are falsely labeled as clearance and when the mistake got brought up, the employee ‘Selena’ said in quote “I don’t know what you’d expect me to do, it’s not my fault”The manager Sandy is no help either! I asked for assistance in finding a product and she didn’t even make eye contact with me and walked me over to the tree with the items on it and pointed and walked away!
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June 2022 by triggerfish
just got my double helix piercing here the other day. the process was quick and simple and was explained throughly. i’m too scared to go to tattoo shops as the atmosphere doesn’t sit well with me, so this was my second option and i was far more comfortable with it. so far, the piercing is recovering well and i see nothing wrong with it. definitely recommend this place if you are thinking of getting a few more piercings rather than your lobe and want a comfortable environment.
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January 2022 by Rakim Means
I can't keep my daughter out of this store. They always have sales going.
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October 2021 by robert michaux
Clean but to crowded to move around.
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September 2021 by Angela Litteral
Great location. Helpful employees and great products that my kids love and that are popular.
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August 2021 by ʜᴏɴᴇʏ ʟᴇᴍᴏɴ
Got my ears pierced for the 3rd time last night, the lady who pierced them was very nice and funny. Store is always very clean and organized. Vibes here in general are always very very nice
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June 2021 by ItsDjOnyx
Wouldn’t recommended, had my ears pierced here and wanted her to go through the original holes. Both are way off and the right one comes out at the bottom of my ear so it stands straight up
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March 2021 by Sara Palos
Clean. Friendly staff.
