April 2023 by Robert Bigplane
It was a great pleasure and also my rep was Sergio and he was very helpful with everything I highly recommend cricket to everyone and see Sergio
February 2023 by Kevin Barry
Who charges a $4 fee for “customer service?!” That was the most EGREGIOUS surprise ever. No wonder there are so many problems… you have to pay for their assistance. And don’t get me started on the call center… it’s unbelievably terrible. They cancelled my number and removed my service without unlocking my phone (I met the criteria). I wonder if was because I told them I was going with a different carrier. Hmm… Then trying to get my phone unlocked at that point was like trying to land a man on the moon. I called so many times, getting a different person each time, with no one resolving the issue. Every single person I spoke with (about 4 people over the course of a weekend) was very difficult to understand and seemed to read everything from a script. Ended up buying a new phone and using another carrier. Will NEVER go back and am unlikely to refer them to anyone.
February 2023 by April Fike
Catrina was amazing and helped me in getting my father added to our plan.
November 2022 by Jennifer Miller
After visiting the cricket on yopp and the apple store the gentleman working last night took the time to fix my daughters phone. Great customer service
October 2022 by sara moratez
Noel great service recommended to everyone ?
August 2022 by Byun “Delilah” Serchom
I really appreciate Noel helping me to get my phone work and add my thirds phone on Cricket service. And he also help me with discount programs and got $30 off from my monthly payments whoohh thank you so much! God bless! That what I’m talking about good customer service! Yeahhh!!!!
August 2022 by Gloria Arnold
Noel did a great job and I will recommend him to anybody
August 2022 by Paul Unterweiser
Horrible customer service. Find somewhere else if you have a question.
February 2022 by Riley
Don't go to this one they will not help with anything refund related. I was told I should just sell my phone on facebook marketplace.I went to the other one in town and got a refund instantly. Don't know if it was laziness or they get compensation for phones or something but I see no reason for that kind of service.
February 2022 by kenisha lewis
These guys where awesome Jamari did a great job. Thanks
February 2022 by Christine Cahill
Noel was amazing, very helpful.
February 2022 by R Gul
Nolan was very helpful, friendly, great customer support as well after the switch over!!!! Highly recommend him =)
January 2022 by Samantha Lynne
Very nice employees, Very helpful and knowledgeable about their job. REALLY great deals on plans!! Plenty of equipment, gear and phones. The store is very clean and spacious. Nice layout of store. Phones on display, with prices on them. Bathrooms inside. Plenty of seating. You can also pay your bills here. Handicap parking available as well.Dec, 2021Noel was awesome! He helped me the second I walked into the store. He was patient, kind, caring, professional and very knowledgeable about his jobHe explained everything very clearly and concise to me. He is such a great person. I would definitely love him to helpe every time and I recommend him and Cricket to everyone. Thank you Noel, and Cricket
November 2021 by Cindy Svetlovics
Noel was a fabulous help we would definitely come back again !! I think he deserves a raise
November 2021 by Sharon Johnson
Awesome customer service the gentlemen at the store went behind and above to help me.The guys names are Noel and Jamarcy