DICK'S Sporting Goods in JACKSONVILLE is a comprehensive store that caters to sports, outdoor activities, and fitness needs. Customers appreciate the wide selection of equipment, footwear, workout clothes, camping gear, bikes, kayaks, and exercise equipment from top brands, with online prices often matching in-store deals. The staff are generally knowledgeable and helpful, especially in the shoe department, where employees like Andrew and Ryan provide expert advice and excellent service. Andrew assisted customers with finding the right running shoes, including hard-to-fit sizes, and helped them select stable and comfortable options. Ryan was praised for his patience and knowledge while helping customers with footwear and gear for children starting soccer, making a hectic shopping experience smooth and enjoyable. Additionally, some staff members, like Diaz and Kevin, stand out for their exceptional customer service, taking the time to explain product options and bond with customers, making them feel cared for and respected. Customers often mention the friendly, unpretentious attitude of employees who go above and beyond to assist, even during busy times. However, there are some concerns about inventory levels, particularly in fishing tackle, gear, running socks, and the absence of the hunting and shooting department. Despite this, the store’s staff and wide product range make it a popular choice for sports enthusiasts and outdoor adventurers alike.
You should leave your dressing rooms open. Trust me you will profit more. Don't like standing around when no one's around to open dressing room doors.
March 2024
I have a hard to find shoe size (2WW). Went in and the young man working suggested a particular shoe that runs wide. I tried on and bought the first pair I tried on. Extremely happy with this event. Was hoping the mans name was on the reciept but did not see it. He was a college student and had brown hair.
November 2023
Weak inventory in the areas of fishing tackle and gear, footwear, running socks, and a disastrous decision to eliminate the hunting and shooting department. Poor
