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January 2024 by Samantha Goode
Absolutely thrilled with our experience. I’ve never been to a shop with such friendly and helpful staff. The entire time we were waiting we were informed of the progress, they shared helpful information, and we were in and out within an hour of our appointment time. Chris who helped us was stellar and I’ll be gladly recommending this shop to everyone I know!
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January 2024 by Terry Hicks
I have many vehicles and I take them all here. They know me by name, and the service is always great. The team works very well together and makes sure every job is done properly.
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January 2024 by FRANCISCO VILLEGAS
My order was placed online and delivered to the Jacksonville NC location. As stated online, you have the opportunity to schedule an appointment. I was notified by text and email when my order arrived. I'd like to thank Eric for reassurance of the process, Julian (front counter) & the Tech that ensured my tires were handled with care. I was also impressed with the level of cleanliness of the store and the work bays. I would recommend Discount Tire to friends and family. I appreciate your level of excellence!
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January 2024 by Braiden Frantz
Always top notch service, which I have come to expect from Discount Tire. The employees are great and super helpful. Also, the efficiency is commendable and I never have a long wait, even if I do not have an appointment. If you it done right the first time, come here!
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November 2023 by William Roberson
Another gold mine for Jacksonville.Since the day they opened at the Jacksonville location very professional. In the office or on the shop floor your going to be handled with respect. No worries of the floor crew stripping lugs or loosing them.Polite and courteous. A pleasant experience every time.
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November 2023 by Adam Moses
Had a good experience today at Discount Tire on Western Blvd. It took a little longer to get my new tires but they were very busy. I was very impressed with everyone’s attention to safety! Cheyenne runs a great garage area! Great job everyone! ?
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November 2023 by Dustin L.
I have been a long time customer of Discount Tire if J-Ville NC. I came in and asked what was the wait time for a tire rotation and balance. It was well over one and a half hour wait. I opted to make an appointment for the following morning at 9:30. I showed up 5mins early to my appointment. By 10:20 my car still has not been brought in for service. Funny how my emialed invoice says 9:29am but my texts say 9:35-9:55 work performed. Never have I ever had this kind of poor customer service! I also questioned the clerk about the work at 10am and he said I would be next... that didn't happen as we saw multiple cars pulled in before us. What BS!
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November 2023 by Eleha
This store is excellent in Oceanside, California to Jacksonville, North Carolina. With an appointment, I got 4 new tires at an excellent price. It took 30 minutes for them to get me back on the road.They now provide window wipers which they automatically check when the tire tread is inspected.5 stars from coast to coast!THE Queen!
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November 2023 by John Yun
Exceptional service!!! Had a nail in my tire that started to leak. I asked if they could fix it. John and Alex were professional, courteous, and very informative. I was in and out in less than 40 minutes. The service was free. Everything from start to finish was so impressive, I tipped the technician that fixed my tire. Their behavior made me feel obligated to pay for something. I would recommend them to anyone!!!!
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November 2023 by Kay Htut
Made an appointment to get my Tesla model 3 tires inspected and rotated here. Chris was awesome in getting me checked in and out. Everything was free and done in about an hour and a half, I dropped my car off so I didn’t have to wait. I highly recommend Discount Tire and this location!
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November 2023 by Keith K Reid
I was in much need for a new set of tires. For someone who isn't completely knowledgeable on tires, Chris L broke it down and gave an actual personal review on a good selection to choose. Definitely made the whole process quick, easy, and painless. I greatly appreciate his customer service, which is extremely important to me.
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October 2023 by Keisia Purvis
Very friendly service, my check tire air light came on while driving. My mom told me this place will check it for FREE, and add air if needed. I pulled up, and was helped in minutes. Although I bought tires from this place in the summer for one of my vehicles I wasn't aware of this service, so I'm glad to have given them my business when I did, and will continue to do business with them, while referring family and friends.
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October 2023 by Michael
For a terrible situation the team at Discount Tire did a great job getting me back on the road with no hassle. I appreciate the hard work and the customer service. Definitely will recommend this location. Great staff! Thanks again!
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September 2023 by its me
For a terrible situation the team at Discount Tire did a great job getting me back on the road with no hassle. I appreciate the hard work and the customer service. Definitely will recommend this location. Great staff! Thanks again!
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September 2023 by Angelica Styron
Got us in quick and cheap. Julian was super friendly and informative. They hooked us up with our missing lugs a d made us ready to hit the road. Highly recommend!!