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March 2024 by Russ P.
went on Saturday morning .. girl was rude and not really interested in helping me find a filter..ni got better things to do with my time.. go elsewhere..
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February 2024 by Sireena D.
The new owners have really let place go. It's cluttered on the right side of the shop and the carpet has huge stains even next to the check-out. How can you trust the advice about products or equipment if they can't even clean their own carpet. But my main complaint is when I was looking for a certain product in the gallon size that the shop always had before. They didn't have that size so I asked when they would be getting it in, she said "not at this time." She then directed me to a similar product that cost more, and then said "This one is just stronger than (the gallon size product I was looking for)." So I took the smaller bottle of the one I wanted and compared it to the one she said was "stronger." After comparing the amount of product to water ratio, it was clear the person/owner at the register didn't know what she was talking about OR she just wanted to up-sell a substandard product. The product she tried to sell me as "stronger" required you to use more of it-- 1:1 product to water ratio, where as the other one that I wanted was 1/8:1 product to water ratio. And, the substandard product required 60 minutes to work, as opposed to 30 minutes for the product I wanted (in gallon size). Janitorial Supply is the business of cleaning. The new owners can't keep their own carpets clean or their shoproom tidy, and they either don't know their own product line or they just give false advice about products they're trying to push. Oh, and the person minding the shop (says she's the owner) is unfriendly, never smiles, and makes you feel like you're bothering her when you ask a question. I used to buy my steam cleaners, vacuum bags, cleaning products and deodorant aromatic botanicals from there for the past 18 years, but no more. The previous owner was always open and honest and gave good advice about products and equipment. I could trust her advice because she was always spot-on. The place used to feel clean and orderly, and I actually felt like I was shopping when I went there, and it made me want to browse to see what other products were available. Not anymore now that new owners took over. The place looks and feels dirty because of the huge stains on the carpet and untidiness (on one half of the store), unfriendly, and sketchy because of the bogus advice given about a substandard product.
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December 2023 by Michelle Giebelhouse
Do not use this place!! I had my vacuum here 3 times still wasnt fixed offered me half my money back after I paid them $100 to fix it and the owner used profanity towards me and was very rude!! Buyer Beware!! Wife was very nice about situation but the husband was very unprofessional!!
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December 2023 by Elizabeth Mcmahon
Easy drop off and pick up had it back in a week cost me $35
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December 2023 by Kokeitha Boone
Great customer service and hospitality from all of the staff!! After a cleaning, my Shark vacuum looks like it is new! I highly recommend this business!! Thank you James!!!
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November 2023 by Jacob Rempfer
Very nice staff. Goes above and beyond when repairing vacuums. Never thought I would get my shark vac to work, but it works better than before as it did new.
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April 2023 by Ashish Vaja
I have lived in Hubert for 2 years and only noticed this place when driving to Aldi recently. I switched from a Dyson about 6-7 years ago when I lived in Indiana to a Riccar, we purchased it from a very similar janatorial supply store and boy were we amazed with how a cheap looking old vacuum outperformed all the fancy looking Dyson and Shark Vacuums we owned.So the fan on my Riccar melted onto the housing and I tried to fix it myself with no luck. I called Discount Vacuum and they told me to bring it on over. Dropped it off around 11 am and they had it all repaired for me by 4 pm same day!It is one of those places with honest hard working people, very similar to the place I bought the vacuum from in Indiana. This place is a gem and if you are were like me a few years ago and buy your vacuums based on what's trendy, don't! Go to a place like this and buy from them, it doesn't look fancy but it is A LOT better at cleaning. Bagless vacuums are convenient but I am sorry they just do not compare to a bagged vacuum.
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March 2023 by Tamika Green
Great customer service and she knows her products!
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October 2022 by Laportia Kornegay
Very professional and the service was very fast got my vacuum back the same day..
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October 2022 by Thomas Hall
Very good shop, staff is excellent.
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October 2022 by Alexis Morgan
They fixed my vaccum and now I need to take it back again.
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October 2022 by Alyson Westpfahl
I brought my Dyson in for a deep cleaning. It was smelling like a dog and just super dirty after years of use. They got it perfectly clean. I am super impressed. They also offer repair/servicing on all sorts of vacuums, including bissell crosswaves.We also hired them to come to come to the house and clean it couch. We just moved back from Hawaii and the couch was in storage for awhile. They did an incredible job on that as well.We will definitely be using their services as needed in the future.
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October 2022 by ɱıɖŋıɠɧɬ ƈơʄʄɛɛɧơųʂɛ24ᕼᖇ
I've been going here for around 1 year to get my vacuum serviced. Like our vehicles, sometimes vacuums break down. Customer service is exceptional, phone calls are answered promptly, and they make your vacuum like new again by replacing the belt (cause of burnt rubber smell), lubricating the motor, and adding air freshener beads! If you're a janitor they have a wide selection of supplies. Don't waste your $ by getting a new vacuum, just bring it to Discount Vacuum!
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October 2022 by S T
I bought a refurbished vacuum here about 15 years ago, so when my steam cleaner was leaking I knew where to go. I was very impressed with the customer service and timeliness of taking a look at it! I’ll absolutely be back again the next time I need something.Would highly recommend!
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October 2022 by Susan Mezias
Cheery, punctual, fast, super clean carpets! Overall terrific job! Would highly recommend to anyone and everyone!