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March 2024 by Crystal Eahart
Employees were nice and helpful went in looking for a game found way more
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January 2024 by Kwan Hairston
Employees were a little unorganized but still very helpful with their products.
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January 2024 by Jonathan Mills
Terrible customer service always
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November 2023 by Nkrumah’s Universe
This GameStop will sometimes have stuff that weren’t listed on the website. And could be good stuff too! I recommend going here if you live in Jacksonville
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September 2023 by Review Guru
Good choice for games just don't trade or sell anything to them
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September 2023 by Cassidy Hawkins
The man at the register held a conversation with his friends for 20 minutes while checking them out and the other man behind the counter who didn’t even think to check us out or did not see anything wrong with what he was doing as we stood in line waiting for so long and we just ended up leaving because it was just not worth waiting 20 minutes to buy a pop and a Nintendo switch and would rather just go to a different GameStop to get actual service.
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September 2023 by Daniel Byrd
Pre-ordered Starfield and arrived at the store on the release day (today, 9/6) and the associate had no clue it was being released. There were no copies up front and she couldn't immediately find anything in the back. She called her manager, who had worked the day before and just gone on vacation, and the manager wasn't sure where anything was. Was told that there are 40 boxes of unopened stock that was received prior to today and it could possibly be in one of those. The associate tried to go through as many boxes as she could, but wasn't able to fully look because she was the only one scheduled to work. The associate did her best, but this was a complete failure all around on gamestops part, and the managers part to make sure the store was prepared. What a shame. Frustrated and aggravated is the nice way of putting it. Extremely disappointed
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June 2023 by robert mcquiston
New stuff not found before
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April 2023 by Emanuel Araica
Not a very welcoming place.
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February 2023 by Xavier Turcotte
Didn't have what I was looking for , but they usually have it. Mut be just a busy weekend
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January 2023 by Samantha Mays
Quick, convenient and decent amount of options in stock that aren't always available at any other locations.
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January 2023 by Shameka Clay
My son is a gamer so it's his favorite store the people always ready to assist with anything
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December 2022 by Patricia Jones
Not a whole to chose from other then games they used to have hoodies and things along that line as well
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December 2022 by George Stewart
Nice size store, helpful staff
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November 2022 by C A
The staff here was very knowledgeable regarding the interest and merchandise regarding the games that my daughter in currently into.They were also nice enough to share with me some of the surrounding areas and shops to check out while I am in town too, and I enjoyed the places they suggested.
