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December 2023 by Ashley Rodgers
Staff was very helpful—they could order about any kind of furniture and they were willing to beat any price. The drawback for me was the status of the store. The open ceiling with moldy insulation hanging down, and the musty smell was enough to make me want to turn around and walk out immediately. If the staff wasn’t so helpful we wouldn’t have even given them a shot. We didn’t end up purchasing here. I honestly wouldn’t want to pay for new furniture that sat in a store in this condition.
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December 2023 by Mary Phelps
Helpful salesman, fair deals and lots of great furniture choices. From beds, dressers, dining room sets, tv's, TV stands, computer chairs, floor rugs and more. Get approved today for financing buy now pay later and get fast delivery.
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December 2023 by J.R. Moore
Great family owned store. Support small business and shop local.
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April 2023 by Brason Johnson
I went to this location on the 11th of February and i ordered a 7 piece bed set they only had 6 of the pieces i needed but they assured me i would receive the last one no later then 2 weeks after that. 2 weeks ago i went in and asked about the side table i was missing and i was told that it’s been delayed yet no one prior to that date told me anything when they assured me they would call me if anything was delayed or anything came in. this morning i went into high point furniture and asked where it was. They told me it had been there for almost 2 weeks. no one reached out no one bothered to say anything about MY furniture being there i payed over $3000 cash to get this set and i was treated like a walking wallet. no respect from my sales person eddie. To add to it i had another young man helping me today a very friendly guy who was nothing but nice to me i saw eddie walk past and attempted to say good morning to him and was met only with a disgusted face. I will never return to this location for 1 reason that many people in my area share EDDIE!
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March 2023 by Kerry Galvin
I bought my couch there on 2-25-23 and they beat the price of another furniture store. They delivered the couch and took away my old furniture for a very good price. Dammion Martin was my salesperson and he was kind and professional.
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February 2023 by Amanda Davey Ridges
Wonderful experience at High Point Furniture picking out the color and type of sectional we wanted. Delivery guys were so kind and efficient. Moved out our old sofa set into the garage for us before bringing in the new stuff.
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February 2023 by Yolanda Garcia
Not sure how the other sales reps are but I would never do business with them because of Eddie. Took about 3 months just to get my furniture after the scheduled delivery date. On top of that they brought me the wrong color for my sofa. Eddie was very difficult to get a hold of and he wasn’t helpful at all with the situation. After waiting for so long there was wrong parts to my bed frame and the mirror was damaged.I will say the delivery drivers where absolute sweet hearts.
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January 2023 by Haley Canupp
Chase was so helpful, and amazing with finding the best deal for what we wanted!
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January 2023 by Haley Andrews
Chase was so helpful, and amazing with finding the best deal for what we wanted!
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January 2023 by John Sherry
Place is a joke. Eddie is a scam. He over charged me for a Mattress set, has been very rude through the entire process. Refuses to rectify the situation. I told Ricky to have a manager call me and that has yet to happen. Instead someone from the company showed up at my work today because I haven’t made a payment. How about rectify the situation. Not one person has called me since the issue has started and not one person has called me back. You all have my cell phone number. Call it. Do not buy here!!! I have no issues in paying the bill but will not until this is rectified. Contacting The BBB as wellUpdate. Called the store today again. Assistant manager refused to allow me to speak to the owner. Asked for him to give me a call. He then told me I did not need to speak t with him that I just needed to pay the bill. I am not paying for items I don’t have. Period. I have contacted the KBB and also the NC Consumer Protection Division for showing up at my work which is illegal.
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October 2022 by Kristy Ezzell
Love our experiences here. Have bought numerous pieces of furniture and mattresses and had an awesome experience each time. Friendly service.
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October 2022 by Theresa Adams
We told them that we were browsing (LOOKING to buy another sofa). We were pestered so badly and followed around like we were going to run off with something☹️, not to mention it is so cramped & furniture just crammed in there. We will never be back!
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July 2022 by Edith Anne
I have purchased items for the last few years from Eddie and he has been very nice and helpful to me l. Cheryl in the office has also been super.
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May 2022 by Kaycee Nicastro Jackson
Eddie who was my sales associate was unprofessional and was not honest. My purchase was promised by Nov-Dec that did not happen! I was told that it would be here in Feb which was when my husband would be back from deployment and wanted to have our nice brand new table when he came home, but of course no table and was told I could get my money back and I had to always call or text or go to the store to get an update! The owner has not called me back after several phone calls, and nothing but issues with my order I placed last July and I do not have the item nor my money!! Unprofessional!! Would not recommend them!
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May 2022 by Kaycee J
The sales associate ***** is liar and very unprofessional. We are a military family and my husband was deployed during this time. He lied and did not keep me informed about my purchase, I had to call and go up to the store and ask to speak with a manager. He told me I could have a refund when I had waited 8 months for an item. I asked to speak with the manager/Owner of the company and he still has not called me back or reached out about his employee lying and treating me this way. This company does not care beware of buying from them! I would not use ***** as your sales associate either! Very dishonest company!