-
January 2024 by Chris Cole
I have had my truck here twice. A couple years ago I went to another lift shop and I thought I was getting a deal. Which I got, but I had to constantly get parts replaced from shoddy work. I got fed up and when I needed all my front end parts replaced I came to Jax 4x4. Not only did the guy replace the parts, he told me to upgrade my upper controls arms to grease fittings. A couple months ago I went in to have my lower ball joints replaced and it was done in a day or less for a reasonable price, plus had my oil pan gasket replaced. I trust them with my truck and will have them service my truck when it needs done. Great service, reasonable prices, great work they stand behind.
-
September 2023 by Luke Johnson
I left an unwarranted negative review in the past about a set of spacers that I had purchased from Jacksonville Van & 4x4 Center. They didn’t fit my truck and I was angry because I couldn’t get my money back.I should have done the research for the spacer and not taken it out on the business. These guys are actually very helpful and not out to screw anyone over.
-
August 2023 by J W
The guys at Jacksonville 4x4 recently installed my aftermarket wheels & tires, and a Flowmaster FX exhaust kit. I ordered the tires from them (Radar Renegade R/T 35x12.5 20), and brought the wheels and exhaust to them. Great work - completed it on time, fair price on the wheels and labor, and they answered a ton of my questions throughout the process. Overall, I’m really happy with the results and would definitely recommend them.
-
June 2023 by Len
Don't fear the misc reviews, they know their stuff.They re-geared the differential on my 2021 Jeep Gladiator. With it being a new vehicle and a difficult task I did a lot of shopping before selecting Jacksonville 4x4. They are seasoned. I went from 4.10 to 5.13 because I run 39s.Why the negative reviews? They aren't wonderful on the phone. That's fine, I wanted a good mechanic, not a new phone buddy.They do what they say they do. If you need something worked on I wouldn't hesitate to bring it in.
-
June 2023 by Savannah Migliore
My transmission stopped working only a couple months after replaced it. Horrible customer service. Do not recommend.
-
June 2023 by Len R.
Don't fear the misc reviews, they know their stuff. They re-geared the differential on my 2021 Jeep Gladiator. With it being a new vehicle and a difficult task I did a lot of shopping before selecting Jacksonville 4x4. They are seasoned. I went from 4.10 to 5.13 because I run 39s. Why the negative reviews? Communication is lacking. That's fine, I wanted a good mechanic, not a new phone buddy. And I get it, people probably call all day long with random lift questions. They do what they say they do. If you need something worked on I wouldn't hesitate to bring it in! Thanks guys!
-
May 2023 by Jhevan Blake
Customer service is not the best, the man at the counter was hard to work with. Apparently my rear view mirror had fallen of the windshield when they received it, but never said anything about it until I confronted them on pickup 4 days later. Unless you trust them, I don't recommend doing business with them.
-
January 2023 by Gage Emry
This place is the biggest joke of a 4x4 shop, clearly says welding/fabrication work and driveshafts. Neither of which they could do, didn’t understand how to make a driveline off of trail gears slip and couldn’t do basic sheet metal welding. If you want a basic box lift installed because you can’t work on trucks then this place is for you.
-
November 2022 by Nerd In Da Herd
The staff was aboslutely on point. I expressed the urgency to have my truck repaired and financial retraints. They gave me a good quote and repaired my muffler within the hour! HIGHLY RECOMMENDED!!!
-
August 2022 by FadeFactor Corrales
One of the best places in Jacksonville NC to get your truck custom done! I did a lift kit and ordered threw them 24✖️12 wheels with 33inch tires. Better prices than anything you will find on the internet! Great customer service and quality work!
-
April 2022 by Denzel kushington
Great shop!I will only take my lifted truck to this shop!Professional service and cool guys!
-
November 2021 by Todd Frankson
Had then rebuild a transfer case. Installed it finally.Leaks from everywhere.Rattles like it has marbles in it above 40mph.Could not shift from 2H to any other position.Horrible work. Never go there again
-
November 2021 by Mike Taylor
I worked with DJ who was incredible. Not completely understanding the entire lift options, he gave me the best advice. Will shop there again.
-
September 2021 by jesse Schmittou
If you care to read, I’ll leave a very detailed review.Summary: “oh we didn’t know what you wanted to do with it so it’s just been sitting there” WHEN THEY WERE THE ONE WHO SUGGESTED A CERTAIN EXHAUST TO ME!!!I’m assuming my experience is not a common one with them, my friend got his exhaust done here a few months ago and loved it and strongly recommended. However, I call TWICE about it, once to set the appointment and let them know what I wanted to do with the truck, and the second was to confirm the appointment. I spoke to two people, a different one for each call. I explained the style of exhaust I wanted and they said they had a great idea they wanted to do for it so I told them to go for it. I drop it off the night before said appointment, and don’t hear anything after two days, I call them to follow up with it, and they tell me “oh we didn’t know what you wanted to do with it so it’s just been sitting there” WHEN THEY WERE THE ONE WHO SUGGESTED A CERTAIN EXHAUST TO ME! So needless to say, three days without a truck and no exhaust, I am beyond upset.
-
June 2021 by Bryan Snow
Excellent service and reasonable pricing. They were honest and fixed my death wobble! Not going to overcharge you for parts or labor definitely recommend if you have a lifted truck or Jeep
