-
February 2024 by Enrique Calderon
I have been trying to call and call and call they never answer the phone I have left a message and still no call back I finally get a hold of someone and they took my number and they say they will call back but nothing I had this problem last time I called them to get an estimate on a new build to install I finally got a quote and now that the house is ready for installation I cannot get in contact how can you have such a great rating when you cannot get in contact with someone
-
February 2024 by George Kellerman
Great people, great price and excellent service. Thank you Jones Propane.
-
February 2024 by Bob Moore
I called Jones to put in propane for my new generator. They did an outstanding job and got it done in a timely manner. Also had them connect up a propane tank I already had to the fireplace. We just bought the house and it was obvious the line had not been connected in many years. After connecting, they discovered that it was not working. They spent the better part of an hour discovering that the line had been dormant for so long that there was rust build up the line that was clogging gas flow. They took the time to get it cleared out and got the fireplace working. They could have just connected it up and left me to get it working. But no, they made sure it all worked before leaving. Took the time to troubleshoot the problem and got it fixed. I would highly recommend Jones Oil and Propane to my local neighbors and friends.Thank you Bobby and Tyler!
-
December 2023 by Connie Hobbs
Bobby and Tyler are awesome. They came to hook up a fireplace for my daughter for Christmas and they were very professional and were in and out in know time. I was very impressed. Will definitely use them in the future.Thanks again Bobby and Tyler.Merry Christmas and happy new year.
-
December 2023 by Bethany Schultz
Bobby and Tyler were so sweet. They answered all questions and showed us how our fireplace worked, as it had never been hooked up before!
-
December 2023 by Brenda Gibson
I’d give 10 stars, if I could, to Bobby and Tyler.Very professional and very respectful. They both went out of their way to make life easier for my family. I can’t say “enough good” about these two gentleman.Thank you,Kerry and Brenda Gibson
-
December 2023 by Becky Seal
Enjoyed working with Bobby and Tyler. They did a great job at install. Answered all of my questions and even came back to double check everything was working correctly. Thank you Jones Propane!
-
November 2023 by Liz Couser
They answered the phone!! I had called another company because that is who the tank was from (from the old owners of the house I bought) but no one answered the phone and the voice mail was full. I called Jones and they answered and were more than helpful. I was expecting them to switch out the old tank from the other company but they told me the tank still had a lot of propane in it. They could have easily switched out the tank and charged me but they didn't. And they came in a inspected the logs and showed me how to use it. I will definitely use them when this old tank is empty. Thank you Jones for having great customer service!
-
August 2023 by Marty Grasso
To anyone who needs propane service and is looking for excellent customer service in a extremely fast time frame. They are best company to call. I personally had a pin hole size leak in my 100 lb tank they replaced it for free. There is no place in the world that would do that, not even a service call. The 2 gentleman that came out were super friendly and professional. And diagnosed and explained everything to a tee. Highly referable.
-
July 2023 by Jessica Carter
These zero personality folk get 0 stars, They still live in 1948. These geriatrics are judgemental, entitled, critical, vengeful, & greedy. May this little house on the priare of a dream fade like the paint color on each propane tank. They are self absorbed & greedy people. I don't support community businessess who have a negative reputation.
-
April 2023 by spencer baker
Not only did Jones gas company come out and replace my hot water heater within two days. They have come and serviced it several times with zero issues. Big shout out to Bobby and Tyler for being on time and prompt and doing their job correctly. Thanks for the service!! Would recommend to anyone to use this home town business! Thank you Spencer Baker
-
March 2023 by Danielle Carte
Great experience! These gentlemen were so professional, helpful, kind and courteous. I would highly recommend to anyone who is is need of propane services.
-
February 2023 by John Merriman
We are new clients. Very professional staff. Very satisfied with set up. Bobby and Tyler were courteous and explained all procedures in detail. Explained all paperwork well.
-
January 2023 by Amber Powell
Bobby and Tyler provided great service. They went above and beyond to make sure our fireplace was working properly. Very helpful! I would definitely recommend.
-
January 2023 by Nicole Below
Very friendly and cannot beat their prices. We drive 20 minutes from the other side of Jacksonville and it is worth it every time.
