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March 2024 by Carmela Underwood
This was my first time here. Well I do know I will definitely be going back. Great customer service.. Honest and also do great work! Amber did my nails and did phenomenal work.. This by far was the best experience. I came after horrible customer service at Lee nails and I walked out of that place and will never be going back.. If you are looking for great customer service.. a friendly atmosphere and great nails come here to Lovely nails.. I am so glad I went here. Thank you Lovely Nauls and thank you Amber!
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March 2024 by Rees
Not sure what the worker name is but I came in for a pedicure and had to experience pass aggression and rudeness from her. I wish Kim was here today because I’ve always had good experience with Kim. Customer service was very poor
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February 2024 by Ang J
Sandy is the best!!! Hannah is very talented with nail art! I love it there!!!
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January 2024 by Shana Anderson
By far, the best nail salon in all of Onslow.
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December 2023 by yazmin colon
Really wanted a snowflake added on at the last minute lol, the young lady that switched out with the one who did the rest of my nails did better than the reference photo<3 they both did amazing 10/10 wanna go again. Not to mention I did a walk in maybe like an hour before they closed, and they took me in with no complaint despite a full house (on Christmas Eve eve)
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December 2023 by Josefa Santamaria
They were very rude to me and my friends. She treat you nice when she don't have any customers but as soon as she has customers she is very rude. I don’t recommend. They don’t have any customer service skills.
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November 2023 by Tabytha Beebe
I came in with my girlfriend to get pedicures. They told us there was no wait and to pick a color and never told us whether or not they were gel or regular. We picked our colors, they got our chairs ready and started on my friends feet. I sat there for 15 mins with no water in my bowl and not a single person attended to me. I decided to just not get a pedicure because by the time they started my feet, it would have kept us there longer. They cut up my friends toes, didn’t give her the mud she asked for OR the gel she asked for. No one spoke any English so when we asked a question they didn’t understand or have anyone to interpret for us. Overall worst experience we’ve had at a nail shop. Will not be back. Let’s hope my friend doesn’t get a nail infection.
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November 2023 by Danielle Batterton
Sandy is absolutely amazing!! All the nail techs there are actually! They listen to what you want, get you seen in a timely manner, and have good prices. I've been to quite a few places in Jacksonville and I always come back to them. I haven't gone anywhere else in almost a year and I go there every 3 weeks. Love this place and the people!!!Services: Polish removal
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November 2023 by Samantha Spadavecchia
I showed up as a walk in for my bridal nails because my regular places were closed. The nail tech worked her heart out for almost 3 hours to make sure they were literally perfect and I couldn't be happier. I didn't even have to ask, she wanted to make sure they were perfect and she cared about the quality. 10/10 recommend. I've never had better service at a nail salon.Service: Acrylic nails
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August 2023 by Hannah caywood
I would have given this place less stars but the nails weren’t that bad. I came in for a gel polish and an eyebrow waxing and left with half of my eyebrow ripped off and the other done so poorly there was an abundance of hair that was left behind. As someone who knows that a good eyebrow will shape your face nicely and a bad waxing can make you lose all that confidence. I was and am utterly upset because my whole self confidence was shattered.. Please don’t get your eyebrows done here. There is a photo in the comment section indicating just how bad it was.Services: Waxing
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July 2023 by kenzie
So, my nails turned out cute. But, I will not be returning.My friend and I decided to go get our nails done. The man doing her nails messed them up so we had to wait for another nail tech to do them. He was rushing through the whole process and just left without saying a word after he messed them up.My nails did turn out cute and I loved them, but they lifted 3-4 days after I got them done. Not only that, but one fell off after just one week, and then the rest just slowly started falling off the next week.I did give two stars because the women fixing my friends nails were very kind about the whole situation and made her nails very cute. But based off of the nails durability it is a 1 star.If you need cute nails for an occasion and only need them for a day or two, they do come out cute, but do not count on them lasting.Service: Acrylic nails
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July 2023 by Patrick Gilboy
We paid for a pedi and were to receive a 35-minute foot massage with an extra 10 minutes. IT NEVER HAPPENED.All she did was keep getting up and grabbing things for others!If you count, apply a lotion for it to rub in after 2 minutes and rubbing rocks for another 2 minutes.The whole pedicure took less than 25 minutes.... I timed it with a phone call I received just as she started....Also ... the money you spend here does NOT STAY LOCAL...
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July 2023 by Amy H.
This is the best nail salon I've been to since moving to the area. It's family friendly business and the people working there are super kind and helpful, even after your service. I'm always greeted with a smile! Their work ethic is fantastic! I cracked a nail and I wasn't charged for a repair.
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June 2023 by Shawna Thorn
First time visiting Lovely Nails today and I am very impressed. The other spot I always use has been closed the last two days but I was in desperate need of a pedicure. Now I’m thinking I’ll be making this place my GO-TO! Everyone who worked here was extremely friendly and welcoming, they got me in a chair quick, and Duk gave me just the look/color I had envisioned. A soft pink with a Chrome top- they look gorgeous. Highly recommend this spa. (Massage chairs worked great too)Service: Pedicure
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June 2023 by Elana Kalyrn
My mother-in-law and I got our nails done and I got a pedicure as well. Busy on Friday morning but we just walked in. We are very happy with how our nails look. Thank you Hannah, Lilly and Kim!