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April 2025 by Choon
Lowe's Pro. And love it
Only down side is they don't carry Milwaukee tools
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March 2025 by Antonio Blevins
Hard to go in and come out with nothing.
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March 2025 by Will CN
Bought a graco airless spray painter that I thought was new. I finally opened to use it and not only is water already in the hose from someone using it. The hose will not screw fitted to it without water spraying into it. And because I didn’t use it within 48 hrs I can’t return it. I bought it for a later project so I could get a discount with my business account spending 1500$ plus and I get this crap used machine with it that I can’t do anything with.
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March 2025 by Scott Wilson
Will shop there more great experience
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March 2025 by Anthony Peterson
Noone knows anything here
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February 2025 by Team Bitcoin
I was going to go to Lowe's but too crowded on a Saturday so I went to Ace Hardware. Actually I prefer Home Deopt
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February 2025 by Brian Padgett
Subject: Issue with Refrigerator Pick-Up Due to System Error
Dear Lowe's Customer Service,
I need help understanding how a simple in-stock refrigerator purchase has turned into such a frustrating experience. On January 12, 2025, I purchased an in-stock refrigerator at the Lowe's store on Western Blvd in Jacksonville, NC, with the clear intention of picking it up the following day, January 13, 2025. I communicated this plan to Steven, a very helpful and polite gentleman in the appliance section, and we were in agreement that the pick-up would take place on the 13th.
However, when I arrived at the store on January 13 to pick up my merchandise, I was informed that there was an issue due to a system error. I was told that my purchase was processed through the new Redvest system, which incorrectly ordered the refrigerator from the warehouse instead of confirming the in-stock unit at the store. As a result, I’m now told I can not pick up the refrigerator until January 20.
To resolve this, I’m being asked to cancel my order, receive a refund (which will take 7 to 10 business days), and then repurchase the refrigerator. This means I will have two refrigerators’ worth of funds tied up for up to 10 days. I was also informed that this is a recurring issue due to the transition to the new Redvest system.
This situation is incredibly disappointing. The refrigerator is in stock, the purchase and transfer of funds have happened, and I should be able to pick up my purchase as planned. It’s extremely frustrating to see a system error cause such an inconvenience, and it’s unacceptable that I, the customer, should bear the consequences of Lowe’s internal issues.
I request that you resolve this issue promptly and allow me to pick up my refrigerator ASAP and not have to wait until Jan 20th as it was originally intended. This situation has left me dissatisfied, and I urge you to make this right.
I look forward to your prompt resolution.
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January 2025 by adrian preddie
Clean and organized..with a friendly staff.
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January 2025 by JJ Johnson
Not one person said good morning or better yet asked if I needed help. I was about to purchase a dryer but instead went to the Lowe's on Yopp Rd, where I received the help and got a good morning.
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December 2024 by bob Last
Ordered range said pick up then said pick up 12-2 then I guess it is at another store very poor customer service at this store. The manager is never available.
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November 2024 by Joe
I spend a great deal of money at this location. I went to buy a item that was on clearance because it was exactly what I needed for a project I'm working on. The employee even pulled down extra for me to purchase and offered for me to buy the entire lot out. When I got to the register the employee thought it was grand to speak to me like I was stupid and told me she wouldn't sell it to me because it was against policy for them to sell clearance items that cheap. This place is so upside down
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October 2024 by Sue Downs
Not that it matters…. Not the best service for a Vet or a person with the use of one limb. Thumbs down.
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October 2024 by James Newmons
People very helpful just don't like the self check out. Getting to robotic so to speak
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October 2024 by In Your Sight Taxidermy
NO CUSTOMER SERVICE!!! and did not have what I needed . So I went to Home Depot had everything including service.
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September 2024 by Kenneth Doiron
All the ladies at the checkout were not helpful today I stood there for 5 minutes waiting for assistance and there were 4 not doing anything
