August 2023 by Chauncey g.
Definitely was disappointed with the cleanliness of the room. ? But the manager on duty Sarah was extremely apologetic. Was refunded my stay which I am very very appreciated. Cleaning staff needs to do better. I get pests are all around us but within minutes of being in a room you find a dead cockroach on your bed and multiple in the bathroom and on the bedroom floor.
July 2023 by Joy G
The rooms were clean. I wasn't impressed with the dishes left in the dishwasher. Even though the TV was rotating, laying in bed was uncomfortable. Sofa was so low to the ground. It felt like you were sitting on the floor.Rooms: 4/5
July 2023 by Sam Bacon
Just a dirty dump. Carpet was disgustingly stained. When I complained I was told the carpet is going to be replaced. I was expecting them to suggest that they move me.Rooms: 1/5
May 2023 by Jaime Reese
We're pleased with the hotel and the rooms were ok. The carpet however looked as though it was really outdated. The front desk service seemed like the friendly was a bit forced. Uptight... overall probably won't stay again due to prices for the very little complementary things.Rooms: 4/5
May 2023 by EDGING ON DEATH
Rooms are great. Staff is awesome. Plan to stay two nights so you can sleep during the day. At 8 pm sharp some yo boy will roll up in his oversized compensator truck, park in front of the door and rattle your windows with heavy bass rap music til 5 in the morning, periodically revving his diesel engine to reassure himself that he is in fact the coolest piece of sh#t in Jacksonville.
May 2023 by Joe Nungesser
I would give a 10 out of 5 if possible. This place was WONDERFUL! When I mean "this place", I mean it's the people who manage this place!The rooms are big and with great amenities. Bed was one of the best sleeps I've had on the road.
February 2023 by Fiolla Sela
this place was garbage. room had a funky smell, staff was not friendly, and to top it off bed bugs. Me and my boyfriend got absolutely attacked. just for them to tell me that im lying and questioned why did i not say something while i was there (me obviously not realizing because it takes a few days for bites to appear). Absolutely terrible. dont recommend.
February 2023 by ANGELA STOTLER
We were treated as family from day 1 they made us feel right at home. Rick and all the staff were friendly, pleasant and willing to assist you in whatever you need. If I need a place to stay again it will be MainStay in Jacksonville NC
January 2023 by Heather Graves
The stay and breakfast were okay.The room was was not cleaned probably with hair in the bathtub and the mattress cover under the fitted sheet was stained with what appeared to be a few drops of blood under pillow area (could be seen through fitted sheet) The issues were taken care of and we would consider staying again.
November 2022 by C A
I couldn't be any happier!!!I came in literally last minute and they were booked solid, but we're able to accommodate my daughter and I none the less!!!They went well above and beyond out of their way for us, and I am very grateful!A little room shuffle here and there, but a non-issue completely.I like the amount of space and seating in the courtyard as well as the gas fire pit and BBQ grills.Everyone from the General manager and house keeping to the guests and passerbys have been helpful and friendly.Out of all of the possible places to stay, I thank my blessings that this place is where I landed.
November 2022 by Chris Konecny
I came thru for work during a busy time and was able to relax and get the rest I needed.The place was very clean well put together as well.I highly recommend using MainStay Suits if you are going through the Jacksonville North Carolina area.
October 2022 by Jason Crist
Rick and his staff make this Mainstay location the ABSOLUTE BEST"HOME AWAY FROM HOME" I have had the pleasure of staying in. ?%truth... it is like being and staying with people that you love and care about.From day one any time I had issues sometimes has nothing to due with facility might be person anyone there has always stop and time to listen care me.You do not find this very often .Thank you everyone who works to make this happen at "MAINSTAY" behind "DENNYS" on hyw17Jacksonville NC..They also have floor that is pet freindly
August 2022 by Debra Conner
Friendliness of the staff, nice, clean, spacious room, breakfast, comfortable smoke area, and the friendliness of other patrons at the hotel. The price was definitely right. This was my second stay, but definitely not my last stay. D Conner.Rooms: 5/5
July 2022 by Jeff Buchanan
Everything was nice inside the hotel. Staff was nice and they have just about everything you need to have a pleasant stay. There is breakfast available here on the weekends. The o e less star is for the accessibility to the hotel and the flea situation outside. Lots of stray cats and small critters. If you stay here with pets make sure to use some flea and tick prevention on them first. Other then that, I would stay here again for a quick trip.
July 2022 by Francis Thibodeaux
Warning! Do not stay here if your family means anything to you. We started out thinking this was a two bedroom with a living room and a sofa bed it turned out being a one-room with two queen beds a sofa bed and the stove with the refrigerator and one bathroom. This room was supposed to fit six adults. After the first night we noticed we started itching. It was a couple of little bumps here are there but nothing major. After the second night, we were all on an antihistamine for itching. The beds slept like they were wet dried and just lumpy bumpy mess. The rooms were neat but they definitely were not clean and you could smell that. I had to end up purchasing a separate room for my other guest. We had to throw out our own trash there was no one to take out the trash and there was no additional trash bags in the room. Worst hotel experience ever!