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April 2024 by Brandon Spaulding
Adrinna helped me out. She was super knowledgeable and went over everything. Patience and customer service was top notch. Very quick, but I did not feel rushed in the slightest.
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April 2024 by Deidre Klotz
Staff are wonderful. Very polite and friendly.
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April 2024 by Anne Allison
I was helped by Scott. First we had a discussion of my needs then he recommended a couple of mattresses for me to try out.
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April 2024 by Janet Laird
This experience being a first tine customers was horrible. The miss information on delivery had me and my husbamd sleeping on the floor for 3 days . I understand everyone has rules but it’s not like these thinfs cost $50 . We feel like tehy got our sale and just dumped is. I will neber shop with them again nornwill i recommend anyone.
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April 2024 by Nadine Slis
Very knowledgeable salesperson, Adrinna. Helped us make an informed decision. Good price on the mattress.
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April 2024 by Kurtis Wells
Store associate was great and super helpful. Bought a queen raised metal frame (lightweight) that can be easily taken apart for storage $149.
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March 2024 by Grecibel Hernandez
Excellent fast service
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March 2024 by Mark Goddard
The salesman that we worked with was Sean and he was absolutely incredible. Extremely pleasant and knowledgeable. From the minute my wife and I walked into the store, we were greeted by Sean and asked us all the right questions. Once we told him what we were looking for (new king size mattress), Sean walked us through all the options and let us decide what would work best for us. Even though we purchased probably the most expensive mattress in the store, we were never pressured to do so. The decision was completely ours. My wife and I would recommend this store and especially Sean to anyone looking to purchase a new mattress. Sean was the most knowledgeable and professional sales representative that we have ever worked with. 10 stars out of 10.
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March 2024 by Viola Hicks
The young lady who helped me was very polite and professional she me feel very comfortable with buying a new bed from her and she was able to get me what I was looking for very good employee I would definitely come back and recommend you guys to anyone
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March 2024 by kristie waller
Audrina was amazing! She helped us to get a great deal and was very knowledgeable at helping me find what I was looking for. This is the third mattress we have bought in six months from this location..
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March 2024 by Zachary Taylor
Was educated in the difference in materials as well as physical pains. Because of this, they were able to help select the correct mattress to fit our needs.
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March 2024 by Renee Lawton
I had questions about mattresses and pillows. Zoa was extremely informative and friendly. Thank you fur your patience and help.
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February 2024 by Robert Rosati
I’ve never been so satisfied with the quality and upmost understanding that Ms. Zoa blessed me with today in my eyes she is truly a real person who cares about the customers and her professional qualities are above and beyond thank you for making this experience a well remembered one I’m grateful for all the blessings you gave to me and my family thank you so much BRAVO TO MATTRESS FIRM of Jacksonville nc
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February 2024 by Glenn Baxter
Zoa took care of me and gave excellent service. On checking out there were problems with the system and she had to do it manually. I am still waiting for the email receipt however. Otherwise, it was a good shopping experience. Thank you!
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February 2024 by kani hill
We went to the store today to look for a replacement matress. We were getting close to our 120 night sleep trial expiring. Adrinna was wonderful to work with. She listened to what our issues were and explained the differences between the mattresses we were interested in, which made our decision for our new matress much easier. Thank you Adrinna!! We will definitely refer our friends and family that are looking for a new matress to you!