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“I had the pleasure of working with Erica at Verizon, and I was thoroughly impressed by her professionalism and dedication to customer satisfaction.
She was courteous, attentive, and highly knowledgeable about the products and services available. Erica took the time to understand my needs and helped me secure a great deal, making the entire process smooth and efficient.
Her commitment to excellence reflects positively on the company, and I highly recommend seeking her assistance if you’re visiting this location.”
“Crystal was nice, professional and gave me a lot of details on the Internet I got earlier. Highly recommend this location and Jacksonville getting att internet is going to throw spectrum out of business. Thank you for giving me other options for service.”
“Yesterday I visited this this store on Yopp Road in Jacksonville, NC, to get some help with something I was confused about with my Cricket account. Christian, the store manager, was extremely helpful and very patiently took his time to completely answer my questions. He also helped me upgrade my multiple line account at no additional cost! Christian is kind, professional, and and very thorough. He is one more reason I expect to be a Cricket customer for life!”
“Wayne was very helpful, patient, and has a great sense of humor. Was a bit disappointed that the store was out of stock on the discount offer phones, only 1 screen protector option. Had to go to Walmart for additional acessories.
Oops! My bill was double charged because the store failed to upload the receipt I paid for in cash - for activation fees, startup, tax.. y7 guaranteed my bill would be only $8 higher. Should have been $77, actually was $114+. Took 3 hrs on the phone with a super customer service agent to get it straighten out.”
“Recently visited the US CELLULAR store on western extention in Jacksonville NC looking to change out our phones. Having been a customer since 2004 we wanted to keep thier services which is even better now that they've merged with T-Mobile.
Once in the store, we were immediately greeted by Anthony, the store manager.
He walked us through many different options and plans and we did upgrade to the s25fe phones.
The phones are great but it was Anthony's personality, knowledge and professionalism that absolutely made the sale complete for us.
I would recommend this US CELLULAR branch office to anyone looking to upgrade or change plans.
Great people, atmospheric's and displays.
Highly recommend ?”
“Amazing customer Service from George at the 251 Western Blvd
Jacksonville, NC 28546
United States, Verizon store location. My phone service was down and I was not able to set it back up. Fixed my cellular as fast as possible and now I am able to get back on my university studies website and have gps capabilities to get around and to university. Saved me a world of stress with beyond impressive patience, kindness, respect and compassion. -Thank you, George”
“I really appreciate Noel helping me to get my phone work and add my thirds phone on Cricket service. And he also help me with discount programs and got $30 off from my monthly payments whoohh thank you so much! God bless! That what I’m talking about good customer service! Yeahhh!!!!”
“After being told by another location that ATT did not carry a wifi Hotspot, even after showing them one on the ATT website, I went to this store. The staff there was both amazingly professional and exceptionally helpful. They were not pushy and overall made my experience one of the best I have had with an ATT store.”
“Walked in a very clean store and was immediately greeted by Sabby.
I expressed my displeasure with another AT&T location where I spent 4 hours at. Sabby reassured me that my account would be straightened out, and I'd be out of there in 30-40 minutes. You know what, Sabby had us out in 30 minutes!!
I can't say enough good things about her. I'm so thankful for her knowledge, understanding and patience with me. You are amazing sweetie and thank you so much!”
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“I came here today to see if they could fix my IPhone port that wasn’t charging properly. The gentleman fixed it in 2 minutes and didn’t even charge me. This place is outstanding and I will give him my business in the future! A Plus!!”