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November 2023 by master of none
Have had great experiences with navy fed up until the teller told me that only I needed to endorse a check. Turns out my wife and I both needed to. Waited five days for them to tell me it was denied because of that. Now I have to wait for them to send me the check re endorse and re deposit and wait another five days for it to be approved. Great bank just make sure the teller you get knows what they are talking about.
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November 2023 by DELON SOLOMON
Been with Navy Federal Credit Union since 1988, Never had an issue UNLESS I created it and they helped me straightened it out. Got several loans through Navy at a very GOOD rate and credit cards
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October 2023 by Tyco C
Always fast and everyone there is super friendly
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August 2023 by Kee Whee
I've been their custom for 18 years and never had any bad experience.
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June 2023 by Michael Williams
Very awful experience been trying to get a debt consolidation loan from them and just such a hassle been two other places not even my own bank and got approved.Cant even tell me why,after I got denied I would not recommend any of my fellow service members to use any of navy federal banks I feel like they are just scam artist praying on service members to charge us all these hidden fees and not help us when we need it.Will be working on get all my guys to leave navy federal.Very unpleasent and unhelpfull bank!!!Wish I could give them 0 stars
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February 2023 by Sage Kaufman
Worst bank even have a bunch of conputer problem will hold money and you don’t get a penny till their stuff is fixed they change policy’s once a month to make it harder for you to get your money
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November 2022 by Lee Canady
The absolutely best finical institution that I've ever dealt with. The staff is courteous and very helpful!
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September 2022 by butta Dog
If your thinking about joining navy fed, DONT…. They will hold your money for 4 days. One time I went to deposit my check and they held it 4 business days!!!! Didn’t even give me a single penny too. 4 words “navy fed Absolutely TRASH”
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June 2022 by Klayton Honeycutt
Deposited a check after closing on my house a cashiers check and they still put a 5-10 day hold and take the funds out of your account before they are even available to me that is a little insane on navy federal part for a cashiers check but customer service is good only reason for two star review
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April 2022 by Felecia M.
I have never had a problem with the services they provide. They are always helpful and professional.
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March 2022 by Rico Lopez
I went in about a week ago to open an account and apply for an auto loan. Misty & Heather were very friendly and informative throughout the process. They were super helpful and made everything very easy for me. I appreciate them both very much!
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March 2022 by Elliott Ellison
I do not have a problem with the branch. But the generic phone number given I am not trying to call Navy Federal I'm trying to call this specific branch and I can't and it's making me angry.
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March 2022 by Glenn Brahosky
I visit at least (2) times per week and have never had a bad experience at this branch. Staff is very friendly and courteous. Hold rules on your money are not made by employees. Don't blame them.
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January 2022 by biggie smalls
If your thinking about joining navy fed, DONT…. They will hold your money for 4 days. One time I went to deposit my check and they held it 4 business days!!!! Didn’t even give me a single penny too. 4 words “navy fed Absolutely TRASH”
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December 2021 by G W
If your thinking about joining navy fed, DONT…. They will hold your money for 4 days. One time I went to deposit my check and they held it 4 business days!!!! Didn’t even give me a single penny too. 4 words “navy fed Absolutely TRASH”
