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March 2024 by A J (AJ)
Chris was very helpful! Great service!
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March 2024 by Unique Castilho
Chris was great! i only trust bringing my car here. He always helps with some sort of discounts and always are quick and clean with my car services. would definitely recommend coming here for all your car needs. i am a out of state college student and when i come back to jacksonville i always get my car checked just to make sure its all good and they always help me out.
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March 2024 by Daniel
The world needs more people like Chris who actually care about his customers needs. Chris did all he could to help me with my situation even when his shop was jam packed. If you ever need anything done with your vehicle, Chris is the definitely the man to rely on! Marine friendly as well.
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March 2024 by Frances Bolyard
I've been coming here for years. Always friendly, professional and thorough. Prices are good and the extra care given to future needs is very much appreciated. Thanks guys and gals. Frances Bolyard
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March 2024 by Shuketa Bryant-Williams
Always a great experience. Always great service!
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March 2024 by Shane Mann
Took my car here, I called first . They said they can do it. Got there and they told me they didn't have time!
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December 2023 by Joseph Gaskins
Always professional; more caring about the customer than “numbers”. Recommends maintenance that’s actually needed and not something that will just make the store extra money. Very informative on everything that goes on with my vehicles. Only shop I will take my vehicles if they can do it!! Highly recommended!
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December 2023 by Schona Royal
If you're on Google looking for an auto shop to take your car into for repair or routine maintenance, look no further than NTB! This place has phenomenal customer service, professionalism and expedient service! Not to mention the manager and technicians are honest with their customers! I HIGHLY recommend them. I personally won't take my car elsewhere!
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December 2023 by Cleachete Goss
I've been bringing my cars here for a few years now and every time I come in I am greeted with a smile and courtesy. The staff are professional and knowledgeable when I ask them questions about my car. I've owned several cars, 2014 Toyota Avalon, 2020 Hyundai Palisade, and now I have a 2015 Mercedes-Benz and a 2016 Honda Civic and I have taken them all here for oil changes and purchased new tires, and wheel alignments. With owning a Mercedes-Benz I realize not all maintenence can be done here. The staff are always very forward on what they can and cannot do maintenance wise. Being a woman, I've heard of things about not taking my car to a repair shop without having a male with me because you might get upcharged or told something outrageous you'll need. I never got that here, they answer all my questions and keep me informed respectfully. I trust their work and will continue to bring my cars here for services.
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December 2023 by Devon Flanders
Chris has always been amazing to my Vehicles! I get quality service at reasonable prices as well as a location that is open on Sunday. I will continue using the Gumbranch location for all my vehicle needs.
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December 2023 by Brian Myers
Amazing got me in same day and hooked me up with some tires as well as replacing some parts great experience will be back
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December 2023 by Brennon
I recently had a tire change and oil change at NTB, and I couldn't be more satisfied with the service. The staff was efficient, knowledgeable, and friendly. The service was quick. They ensured my vehicle was in top-notch condition. I highly recommend NTB for their professional service. Five stars!
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November 2023 by Laura Hall
Highly recommend this business. Called the day before about getting new tires and not only did they have them in stock, they scheduled me an appointment for the very next morning.The staff were knowledgeable, kind, respectful. And the building was very clean.Quick, easy, and they took care to keep me informed throughout my time in their establishment. Just what I wanted from someone working on my vehicle.
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November 2023 by Alan Jacobs
This is a fantastic business. We take our fleet vehicles to them, and they are always courteous to fit us in even if they’re busy. We rarely have the luxury of making an appointment, but they still accommodate us. They are thorough inspecting any safety issues that our trucks may need fixing. Always professional, and we appreciate their business tremendously!
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October 2023 by Leo
Chris is AWESOME!!!!! He saved the day!!! We came in thinking we just needed a patch for a tire before heading to Raleigh…But you can only patch a tire so many times and it still be safe…. Thank you Chris who helped us find a fix we could afford and going the extra mile to make us feel like family and have it done so we were able to get to Raleigh on time and safe and sound. !!!!!And they let me keep the screw!!!
