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January 2024 by Marsha Smith
I am physically handicapped and cannot walk into any place of business. But once I get to my car from my front door, then I do very well with driving.Today I needed copies made and when I arrived and parked at Postal Annex on Yopp Road in Jacksonville, I immediately called the postal Annex store from my cell phone. Justin answered and .I explained about being handicapped and Justin said "no problem". He came right out to my car window to get the original paper that I wanted 12 copies of. He was back in less than 5 minutes with my copies and a smile on his face. So for me this is the place to go.Marsha Smith
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January 2024 by Cheyenne King
They made everything such a breeze! I needed multiple notaries, copies and shipping. Every process is so simple and they are so incredibly nice. 100/10 recommended
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December 2023 by jennifer kowalski
wow, these folks were great, had faxes to send and even though the number wouldn't go through that I had, they tried multiple times and went above and beyond trying to help me and my issue. I ended up mailing it certified mail through them, but it was nice knowing they offered all the services I needed at one place. Justin and Mary were great people who made great conversations as well...Thanks yall, I'll be back in the future
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December 2023 by Kelly Cox
I lived near the Postal Annex on Yopp Rd for a few months and used their services quite often during that time. Justin and his team were always so friendly, professional, and helpful. Very impressive customer service with every interaction. When I found the need for a postal mail box, I knew they were the place for me. I started getting my mail there and they made it very easy. I had it for about a year and every time I went in to get my mail, they greeted me by name. I have now moved and they have been so helpful with my transition. I would highly recommend them for a mail box or their shipping services!!!
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December 2023 by dale atwell
Everyone is so nice and understanding. I needed help to ship a package. They took the time and helped me. I really appreciate it especially this time of the year. Thank you
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December 2023 by C H
Love coming here for postal needs. The team is very helpful and polite. Justin is awesome! Recommemd supporting this business and the team who runs it.
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November 2023 by Jasmine Malphurs
I went in to print out a label and send out a package and the customer service was absolutely amazing! Everyone was so helpful and kind, I was in and out in pretty much 5 minutes which would’ve taken me about 20 at the post office.
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November 2023 by Robyn Turner
Great service and very prompt response time. I used PostalAnnex for notary service, as I needed the documents notarized on the same day. No wait and extremely professional. Highly recommend!
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November 2023 by Ted Pezzelli
Absolutely the best experience imaginable. I had an unusual shipping need and Justin, and his team were able to get the job done. High quality customer service at an affordable price. These guys are great. Highly recommended.
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September 2023 by Jennifer G.
Everyone is extremely helpful and polite. They answered my questions and overall provided a great experience.
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September 2023 by Michelle Henson
Justin was a [redacted] life saver. I called the store during an appt to see if they could help me notarize some documents. I was in and out in less time than it took me to travel there. He was so kind and honestly if it weren’t for him I’d be scrambling to make an appt somewhere else. Justin - if you see this, THANK YOU. I don’t think I will trust anyone else. The compassion and urgency he assisted me with made my anxiety melt. Thank you Justin!UPDATE- like an hour laterBecause of Justin, I was able to reschedule the appt I needed the documents for later today instead of next week. We don’t deserve good people like Justin ???
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September 2023 by Robert Patton
Came in for a form really quick and had a little wait. Justin was great attended to me quickly, although he had other things going on. Helped get everyone out quickly and efficiently. Top knotch service, and i will be returning for my printing needs.
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September 2023 by Laura Sorela
PostalAnnex was a great experience. The first time I went in they were unable to help me, but they did give multiple solutions. I had called prior to coming in the second time with a possible solution they answered the phone very enthusiastically and told me they’d be able to help me. I walked in and nothing but a great atmosphere. Jordan made the transaction go smoothly and was super friendly I was in and out of there within minutes. I highly recommend this place for any of their services.
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August 2023 by Michael Vann
I came in and needed a document printed out and I didn't have all the money and Ms. Rachael paid the difference from what I had. That made my day. I appreciate her and the atmosphere is friendly and so is the store manager as well. Thanks for this experience. I will be coming back.
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July 2023 by Lili Bateni
Mary was very nice, she helped me print out my resume that I needed for my interview. Every time I come here the staff is super nice, thank you postal annex!
