Quality Equipment is a full-service John Deere dealer dedicated to providing high-quality service and products. Customers praise the friendly and helpful staff, who go above and beyond to assist with parts, repairs, and advice. The team is known for diagnosing issues accurately, whether it’s for lawn mowers like Cub Cadet or John Deere models, and quickly delivering solutions. Many reviews highlight the exceptional customer service, with staff members like Jason, Matt, Preston, and Deacon receiving special mention for their professionalism, kindness, and willingness to help. The business offers a wide selection of equipment, parts, and support to meet the needs of farms, properties, and businesses. Customers appreciate the personalized assistance, including diagrams and in-person guidance on assembling parts. Service turnaround is often quick, with repairs completed efficiently, sometimes within a day, including belt replacements and deck leveling. While the inside service is praised for its friendliness and expertise, some note that calling for parts can involve long hold times and limited information unless visiting in person. Overall, Quality Equipment is recognized for its outstanding customer care, knowledgeable staff, and commitment to delivering quality tools and support at a fair price.
I had an awesome experience with this company. highly recommend! I called because a belt fell off my riding lawn mower and they were at my house within an hour and fixed it at no charge. thank you so much for the speedy service
April 2024
Always a good visit. Prices for parts are decent. Staff is polite and very knowledgeable.
April 2024
Great staff and informal. Helping when trying to figure out what I need.
