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January 2024 by Khrystal Brieze Mead
Amazing customer service & works well with you!!
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January 2024 by Willie Lewis
Every time I come in there they always greeting me and a big smile on their face and that what makes me happy
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December 2023 by ROBERT Post
Billy and the staff will go out of their way to make things right. Philly is located at the Henderson store
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November 2023 by Seniqua smith
Perfect! And super fast! And friendly!
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November 2023 by Megan Smith
The staff on Henderson in Jacksonville NC 28540 is awesome!
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August 2023 by Tonyetta Jordan
I have had no issues working with RAC.
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May 2023 by KASN NEMISIS
Mr. Billy is one of the coolest dudes on the block his works Ryan, Darren, Pedro, Chris and that chill Beadered brother Conrad are awesome friendly and professional. They always have the best products and willing to help find stuff for you when you need it.
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May 2023 by Krystal Lancaster
Billy is the best at what he does! He is friendly and knowledgeable. If you’re going to rent from this store you want to speak to Billy. He has been doing this over 20 yrs.Ps: the rest of the staff is great too ?
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May 2023 by lisa bowyer
had the worst experience. we received the washer and dry which was suppose to be new and it wasn’t . Had issue with seal around washer door where I contacted the store on multiple occasions. Even contacted the BBB. Paid for extra warranty for nothing since the issue never was fixed . Never received the paperwork on the washer and dryer that you would receive a new appliance. Over 3000. for used appliances
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July 2022 by dawn ervin
Love you all and thanks for the service I get everu month. I feel special at times but they are good to all customers..
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July 2022 by Dawn E.
Love you all and thanks for the service I get everu month. I feel special at times but they are good to all customers..
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May 2022 by Heather Dorsey
I've been with rent a center for about 20 years now Mr Billy,Mr Pedro,has been nothing but professional and respectful and the delivery men Mr Shaun and Mr Daryn are such hard working and respectful men and make sure everything is set up right I couldn't ask for a better place to go shopping then rent a center
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May 2021 by Raquel Koeb
First thing that I got from Rent-A-Center was a computer. I was lucky enough to get taken care of by RJ, ever since then I have gotten a dining room set and a 75 inch TV. His customer service is outstanding as well as his professionalism and his dedication to his customers. They work with you, they take care of you, and they’re understanding as long as u communicate with them. I really hope that RJ is recognized for his hard work and outstanding customer service, if it wasn’t for him I would not be purchasing from Rent-A-Center especially as much as I have! I definitely will be continuing to transact with RJ and RJ only!!! Thank you for all you have done and do!
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April 2021 by H. Mack
My first experience with a rent to own place and Rent a Center itself as a company is decent enough I guess. My main issue is with this location specifically. Some of the people who work here make me hate rent a center. Just a couple of the issues I've had: had to call 3 times asking for help for an issue with something I bought from there and FINALLY someone came to check on it BUT ALSO the guy who came for the service call didn't bring a single tool (he told me himself he didn't bring any tools) so I'm confused as to how someone comes for a service call and being 0 tools (needless to say he did 0 work, just looked, guessed, said i need to look myself and then left), I had called and was put on hold but not really hold the phone was just sat down so i heard everything going on in the background for over 45 minutes later having to call back to get assistance, when the men who delivered my items (2 separate trips) brought the stuff into my home they didn't give properly hook up the hoses just sitting it inside as if it was hooked up (not sure if that's what's supposed to happen?) and then both times kept asking to play our game systems...very unprofessional. Our experience with some of the employees at this location has been terrible.
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March 2021 by elle ranbow
My first experience with a rent to own place and Rent a Center itself as a company is decent enough I guess. My main issue is with this location specifically. Some of the people who work here make me hate rent a center. Just a couple of the issues I've had: had to call 3 times asking for help for an issue with something I bought from there and FINALLY someone came to check on it BUT ALSO the guy who came for the service call didn't bring a single tool (he told me himself he didn't bring any tools) so I'm confused as to how someone comes for a service call and being 0 tools (needless to say he did 0 work, just looked, guessed, said i need to look myself and then left), I had called and was put on hold but not really hold the phone was just sat down so i heard everything going on in the background for over 45 minutes later having to call back to get assistance, when the men who delivered my items (2 separate trips) brought the stuff into my home they didn't give properly hook up the hoses just sitting it inside as if it was hooked up (not sure if that's what's supposed to happen?) and then both times kept asking to play our game systems...very unprofessional. Our experience with some of the employees at this location has been terrible.
